and don't say 'bin it!' just yet..!
any help advice or experience stories appreciated
Had this in my bag for blimmin ages (well 6months) and have bought odd stuff from the store but always forget to use this till receipt type credit note which is valid for 6months and treated like cash and wotnot. anyway, it expired in may and i called them up last week to say that i'd overlooked it and am a regular customer blah blah but they were having none of it and said 'the system wont recognise the voucher anymore as its over 6 months'..i said that the same had happened to me in Next, but they just said to return voucher to head office and they'd renew it..she replied 'we are not 'Next''..err, yeah, i figured- as BHS are Carp at customer services for a start..
Anyway, I need help. its £15 (not scrapping the voucher, feel the need to protest, but dont know how) i cant beleive they're being so uptight. to be honest, i didn't even remember it had a 6months validity period, credit vouchers seldom have expiry dates now (I've had a USC one for three years - which i'm selling by the way if interested!) and had a waterstones one for about 7yrs which was still valid and used a month or so ago..
what can/ should i do?!
rep to contributors (as always)