Blackberry 8520 Problems connecting to PC - HotUKDeals
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Blackberry 8520 Problems connecting to PC

RockstarRob Avatar
6y, 2m agoPosted 6 years, 2 months ago
Hi,

I received a Blackberry 8520 last Tuesday with a Orange 24month contract and everything has been fine until I tried to connect it to my Laptop. The Laptop can see the phone but with the software from Blackberry wont let me share media i.e put music on my phone.

I have mass storage enabled on my phone but its like the pc cant see the phone in that way although when I plugged the phone in it found the necessary drivers. Its been really frustrating as have spent most of the weekend trying to sort it out.

Anyone have any ideas?.
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RockstarRob Avatar
6y, 2m agoPosted 6 years, 2 months ago
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Comments/page:
#1
Do you mean the Blackberry 8520? If you want your computer to recognise it as a drive, the Blackberry software has to be closed/inactive when you plug in your device.
#2
Thanks for the reply, Yeah sorry its the 8520. I will try that out and see what happens thankyou.
#3
Do you mean disable the mass storage option on the device when I plug it into the pc or dont activate the desktop BB software. I can see the F driver external option under my computer but when you click it nothing happens.
#4
Leave the mass storage option active on your phone, and don't activate the Desktop BB software. It should come up as a separate drive. You should then be able to drag and drop items straight to folders within the drive (i.e Pictures, Music, Ringtones etc)
#5
Hi I have already tried this and the (F) drive comes up and when I click on it nothing happens. The problem is it seems to be half connected where the pc can see the Blackberry but cant media share whatsoever.

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