Now I know banks are all the same and are always trying to fob you off or whatever BUT I have had enough of Abbey National.
Now I have a student account and yes I admit Im **** with my money, living away from home but it is my only account and I dont have any credit cards, store cards etc....
I recenlty sent off for my bank statements so I can claim my bank charges but they have taken ages to process it and now they have sent a letter askin for proof of address and askin for ME to pay them another £10 for statements. What cheesey's me of the most however is the fact that when I ring up I'm put through to an indian call centre. Im not racist at all but its is frustrating when I'm trying to speak to managers, certian departments and all I can speak to is people in another country who have no idea about my situation. And to contact these people regarding my issues, I can only send them a letter, honestly it makes me want to scream at people down the phone.
My housemate recentley sent off for his bank charges, natwest were arsey about it but they gave it him all back and at least when he calls he can be put through to someone in this country.
Anyway sorry for rambling, I was just wondering if someone could recommend me another bank? (maybe one with a bigger student overdraft, lol)