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Boiler broke down, what should i do?

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can somebody help me? my baxi combi boiler just broke down. the fault on fan/flut light kept flashing n hot water will not come on. i am not thinking of myself but my 10 mths old. thinking of c…
mmmkbb Avatar
7y, 1m agoPosted 7 years, 1 month ago
can somebody help me?

my baxi combi boiler just broke down. the fault on fan/flut light kept flashing n hot water will not come on.

i am not thinking of myself but my 10 mths old. thinking of calling warn front, as cannot afford british gas (bet theirs will be expensive) can anybody suggest what to do?
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mmmkbb Avatar
7y, 1m agoPosted 7 years, 1 month ago
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#1
looks like a night in under duvets
#2
if your concern is your 10mnth old then make sure that the child is kept warm then call a qualified engineer to fix the boiler.

:)
#3
Brisish Gas do a service plan where you can pay monthly & they will come & fix it for free if you sign up for a 12 months contract (you'd have to check that this offer is still on)
#4
My baxi went before christmas...I was without heating for 16 long very cold days...call someone out asap esp if you have a small baby....
Try ringing and asking if you can pay for any repair in a few instalments?
It may turn out to be a small and relatively inexpensive problem anyway. Good luck. it's no fun being cold.
#5
Do you get your boiler serviced annually? If not it really pays to start doing it as that way you can call out whoever services it.

These guys are national and should be able to get out quickly to you if you dont know someone local who is Corgi registered

http://www.homeserve.com/index.php

Might also help if you put in your location as someone may be able to recommend someone.
#6
Well first is it under warranty? If so phone up first thing in the morning and tell them you have a baby. In the mean time do you have a gas fire, electric blanket, fan heater, hot water bottles. If so just stay/sleep in the living room tonight. If not go to a friends house and stay or borrow a heater from a neighbour.
#7
snowtiger
Brisish Gas do a service plan where you can pay monthly & they will come & fix it for free if you sign up for a 12 months contract (you'd have to check that this offer is still on)


I'm on that but I think there's a £50 per repair charge now as well. It will still probably be your cheapest option OP (and you will know that you're not being conned by some cowboy emergency gas engineer)

edit: I think boiler alone is £7 pm or you can pay £11 pm with no £50 charge.

http://www.britishgas.co.uk/products-and-services/maintenance-and-repair/boilers-and-heating/boiler-and-heating-cover.html

Call and ask 0845 600 5090

If you do join they will be out tomorrow.
#8
hi thanbks all for the info

this seems to be my problem:

1. Electrical and pressure tube connections
2. Blockage of pressure tubes
3. Restriction in flue
4. Venturi

Replace air pressure
switch

soemone posted on the net that is so easy to replace without eng call out. really headache now
will try british gas worse comes to worse
thing is dun know who to call as i just move into this new house, is a relatively new boiler last service 2007
#9
I have a combi bolier, really old one, my thermostat is broken so i cannot manually set the heating.

I wonder if they would fix that for free if signed up

I bet it would cost more to fix than the annual price plan
#10
might just be a drop in pressure, open the front and see if there are any instructions for the reset button, Good Luck
banned#11
- you havent got snow or ice forming on the flue outside causing a blockage ?
banned#12
pughy2000
I have a combi bolier, really old one, my thermostat is broken so i cannot manually set the heating.

I wonder if they would fix that for free if signed up

I bet it would cost more to fix than the annual price plan


i m pretty sure this came up the other week -they dont repair boilers for a period of time after the initial joining of a scheme .
#13
To top up your system and increase the pressure, you will need to locate your filling loop. It most usually resembles a stop tap and is connected to the central heating system by a metal hose. Occasionally you may find that one end of the this metal hose is not connected to the pipe work on your system. There may be a cap on the end of the pipe and it will need to be connected to the system to allow the water to be injected.

To connect the filling loop to the system, simply remove the cap from the end of the pipe work and attach the metal hose. You will then need to tighten this connection with your fingers, do not over-tighten with a spanner.

Sometimes this filling device may be hidden, behind a baffle near the boiler or perhaps inside a cupboard below the boiler. It will always be somewhere close to the boiler as it needs to be able to connect to the boiler pipework
#14
tangramman
i m pretty sure this came up the other week -they dont repair boilers for a period of time after the initial joining of a scheme .


british gad will repair your boiler if it broken and you join there plan straight away only thing is they wil charge you a higher monthly fee for the first year mines broke down over a year ago was charged £23 a month for first year and it has now gone down to £17
#15
OP just say i feel for you, our boiler packed up today but we are in private rented house & got the landlord from hell.

Just hope he gets some one around to fix it asap as iv got 4 girls 7 years, 4 years & twins at 2 years old.
#16
pughy2000
I have a combi bolier, really old one, my thermostat is broken so i cannot manually set the heating.

I wonder if they would fix that for free if signed up

I bet it would cost more to fix than the annual price plan


just had to replace ours as the thermostat had gone - cost £1600 (allegedly with a 5 year warranty but who knows).
#17
pughy2000
I have a combi bolier, really old one, my thermostat is broken so i cannot manually set the heating.

I wonder if they would fix that for free if signed up

I bet it would cost more to fix than the annual price plan


Same thing happened to me, thought I'll join British Gas and get them to fix it but they won't cover you until they've done a annual check which was a few weeks after I joined. Even if your heating was working when you joined, they won't cover you until they've done this check. It's in their policy and so we had to pay for the controller to be fixed. However, I did join via quidco and so got some money back from joining which paid towards the repair cost. Now we are covered, any more issues, they'll repair for free.

This is one thing you shouldn't cut cost on as it'll be more expensive to repair especially if you got young children and with the weather been this cold, it's very not worth the risk,
#18
louloublue
british gad will repair your boiler if it broken and you join there plan straight away only thing is they wil charge you a higher monthly fee for the first year mines broke down over a year ago was charged £23 a month for first year and it has now gone down to £17


This is true. I did it. You pay a slightly higher monthly fee if there is an existng fault.
#19
my combi is a glow-worm fuel saver 25-30, its really old, i had a new kitchen put in but had it inclosed in a fake unit

I would like to get a new one but not sure how long it would take to be cost effective

Not sure what to do about joining british gas insurance as there seem to be mixed opinions on here on repair costs etc
#20
joesmum;7415241
just had to replace ours as the thermostat had gone - cost £1600 (allegedly with a 5 year warranty but who knows).


I thought i might have to pay couple hundred, but £1600 did you have a complete new boiler and install then
#21
we paid £1500 for a new boiler vokera and that was also putting a radiator in our utitlity room so had to do lots of extra pipework and stuff but it has made a difference, we are now on a plan with british gas i think we pay £13 a month our 1st service was due last week but they called twice once to change time and 2nd to say he wouldnt make it at all so it is now changed to the end of january!
#22
mrfun1981
OP just say i feel for you, our boiler packed up today but we are in private rented house & got the landlord from hell.

Just hope he gets some one around to fix it asap as iv got 4 girls 7 years, 4 years & twins at 2 years old.


OMG so sorry for u
they must be freezing
load them into the car n bring them to ur parents?:)
#23
mmmkbb
OMG so sorry for u
they must be freezing
load them into the car n bring them to ur parents?:)


wish it was that simple, don't drive n no room at my mom or dads places n partners mom n dad live 150 miles away

They are sort of used to the cold even tho it no good for them, been living here over 2 years n we av got the old blow hot air heating n that only goes in to 1 of the 4 bedrooms have to use electric heaters in the others which cost lots to run at the mo.

Landlord is someone iv known for around 15 years as my dad work for him longer than that an when we took the place he promised us central heating to be put in within 3 months of moving in n he keeps putting it off for 1 reason or another.

So yeah I want the heating back on asap but I'm sort of hoping that as the system us so old n they were lucky to get parts when packed up last time that they can't get the partsvthsn he will no choice but to put central heating in with rads in all the rooms
#24
pughy2000
I thought i might have to pay couple hundred, but £1600 did you have a complete new boiler and install then


yes just a new combi boiler (still got old radiators), mind you it's great now - so hot - I may join the BG thing to get them to do servicing.
#25
give warm front a call. I have had new boiler and water cylinder installed by them, and installation in the loft. I gave them a call to see if I qualify for the grant and a guy came round just took some details amd got back to me in couple of weeks and caried out the work. Mind you it works down a line of companies who handle call outs after a cetain amount of time. I was with British Gas first aswell and was told a new boiler cost £3000 tp install. Forget that.
#26
just read in the Metro that govt are giving £400 grant if you need a new boiler - starts today I think, wish it had been a few weeks ago and I would have applied!

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