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Boiler HELP!!!

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Im in desperate need of some help please. I am waiting for the 4th plumber to look at my boiler to give me a diagnosis!!!! I have a Ideal Classic when you take all the casing off, on the outside its… Read More
nattynatty Avatar
suspended6y, 3m agoPosted 6 years, 3 months ago
Im in desperate need of some help please. I am waiting for the 4th plumber to look at my boiler to give me a diagnosis!!!!
I have a Ideal Classic when you take all the casing off, on the outside its labeled British Gas RD1 360.
My problem is the boiler is kicking in but doesnt fire up!
If it does occasionally fire up it cuts out after about 20-30 seconds.
anyone know what is wrong with it??
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nattynatty Avatar
suspended6y, 3m agoPosted 6 years, 3 months ago
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1 Like #1
Water pressure ok?

Could be a faulty flame detect thermocouple.

Does it have a pilot light and does it stay lit?

is the pump running when it fires up.

all thermostats set correctly?




Edited By: greg_68 on Feb 18, 2011 21:54: .
suspended#2
greg_68
Water pressure ok?Could be a faulty flame detect thermocouple.Does it have a pilot light and does it stay lit?
yeah water pressure and air in system been checked.
forgot to say its a conventional boiler not combi. it doesnt have a pilot light its electrical or something
#3
I'd hazard a guess it's the gas valve but you will have to get a gas safe engineer to look at it.
#4
Does it have a fan? Mine stopped when the fan seized, a spray of WD40 got it working again.
#5
call out British Gas to look. Play the single mum card, borrow a kid if need be. You will get priority and possibly a bigger bill too. My guess is the thermocoupler too. Your issue sounds a bit like the same thing that was wrong with my mum's many years ago. Part is £2, labour and call out £150.
#6
AberdeenDad
call out British Gas to look. Play the single mum card, borrow a kid if need be. You will get priority and possibly a bigger bill too. My guess is the thermocoupler too. Your issue sounds a bit like the same thing that was wrong with my mum's many years ago. Part is £2, labour and call out £150.

This boiler does not have a thermocouple it is electronic ignition.
#7
Broxy
AberdeenDad
call out British Gas to look. Play the single mum card, borrow a kid if need be. You will get priority and possibly a bigger bill too. My guess is the thermocoupler too. Your issue sounds a bit like the same thing that was wrong with my mum's many years ago. Part is £2, labour and call out £150.
This boiler does not have a thermocouple it is electronic ignition.

it doesn't have a flame detection device?
suspended#8
this is a general response to all, and thanx for your replies! Everything seems to be working!! it happened a few weeks ago, chap let loads of air out of it then it has been working for about the last 5weeks. then about 2days ago it went again. the chap today thinks it could be the PCB? board £200 + labour im just hoping its something else. each of the 3 plumbers have checked various parts and as i say they seem to be working!
#9
ideal boilers are rubbish mine died suddenly last august and it was the pcb, ebay is swamped with them, best bet would be to yank it out and stick a more reliable one in if you can budget for it of course, buy it yourself and get a local gas safe plumber to fit it.
#10
Could well be the PCB , we had same symptoms would work sometimes and other times not fire up

New PCB installed and it works fine

Have a look on Ebay for one they are easy to fit yourself
suspended#11
PCB for an ideal classic is not £200.
suspended#12
Starr
PCB for an ideal classic is not £200.

how do you know please and where to get it from? i will not be ripped off so i can take this up with plumber and just have him fit it if need be. im just going on what they have told me!
suspended#14
I work at a plumbers merchants, i will double check the price on Monday for you.

Can you pm me the boiler GC number
banned#15
Ok, boiler broke down the other day.

I phond british gas, they said £100 quid for the repair over the phone quote on the basis i take out their boiler insurance.

Turns out the part alone cost £150 plus 3 hours labour so i had a result and now im covered.
banned#16
I used this site based in Stoke on Trent ,when my boiler went down ... very good service and cheap

http://www.sparestraders.co.uk/category/isar-he24/
suspended#17
Starr
I work at a plumbers merchants, i will double check the price on Monday for you.Can you pm me the boiler GC number

all i can see on it is British Gas RD1, when gas man took casing off sure he said Ideal Classic 360
#18
nattynatty
Starr
I work at a plumbers merchants, i will double check the price on Monday for you.Can you pm me the boiler GC number
all i can see on it is British Gas RD1, when gas man took casing off sure he said Ideal Classic 360

Post 15 sounds like a good idea, i would consider British Gas esp if it's a rubbish boiler you'll be covered for future breakdowns
#19
@OP - did you manage to find out what the problem was? Was it the PCB?

I have the same boiler model and it's exhibiting the same problems.
I followed the lighting instruction on the inside of the flap but it fails to ignite. After you press the rest switch you can hear the water being pumped around and the relays being switched. After a few minutes of trying it seems to switch off/timeout completely and the only way to get a response from it is by pressing the reset switch. Causing it to run through the startup sequence again before timing out and switching off.
I've bled all the radiators but still no change.
Found the installation and service manual here.
Just realised the last service it had was 8yrs ago oO
#20
Might also follow comment #15's suggestions and give British Gas a ring taking up their insurance.
suspended#21
Hi, no never did find out the problem, we were renting the house whilst waiting for mortgage to go through so the people we were renting just replaced it (crazy). I would try the BG route tho sorry i cant help. Good luck hope you get it sorted tho!!!
#22
nattynatty
Hi, no never did find out the problem, we were renting the house whilst waiting for mortgage to go through so the people we were renting just replaced it (crazy). I would try the BG route tho sorry i cant help. Good luck hope you get it sorted tho!!!
No probs, thanks for the reply. Got a gas engineer to take a look at it this morning. They followed the fault finding procedure in the service manual and think it could be the solenoid on the gas valve. Looking at £140 just for the valve :(
He's going to order one on Monday and if it doesn't work is hopeful that he'll be able to return it and get a PCB instead.
After the boiler is reset and as it cycles through it's start up sequence, it provides 230 V AC to the gas valve for around 5 seconds.

As it is also due for a service, it's going to cost a fair bit. Going to phone around the likes of British Gas and HomeServe to see what they can offer.
suspended#23
Guan
nattynatty
Hi, no never did find out the problem, we were renting the house whilst waiting for mortgage to go through so the people we were renting just replaced it (crazy). I would try the BG route tho sorry i cant help. Good luck hope you get it sorted tho!!!
No probs, thanks for the reply. Got a gas engineer to take a look at it this morning. They followed the fault finding procedure in the service manual and think it could be the solenoid on the gas valve. Looking at £140 just for the valve :(
He's going to order one on Monday and if it doesn't work is hopeful that he'll be able to return it and get a PCB instead.
After the boiler is reset and as it cycles through it's start up sequence, it provides 230 V AC to the gas valve for around 5 seconds.

As it is also due for a service, it's going to cost a fair bit. Going to phone around the likes of British Gas and HomeServe to see what they can offer.

I used to sell the boiler cover for homeserve make sure you really have a good look at what is not covered. Also they have a period of time before you can claim think it was 28 days.
#24
nattynatty

I used to sell the boiler cover for homeserve make sure you really have a good look at what is not covered. Also they have a period of time before you can claim think it was 28 days.

Just looked through their small print. Seems like you're not covered for the first 14days of the policy. So when you take out a 12month contract, your only actually covered for 11.5 months. Do you know how they work? when a fault occurs, do you have to wait for them to send someone out to repair it or can you just inform them, arrange the repair yourself by a Gas safe engineer and then just send them the receipt?

Called British Gas, I have to take out a Home Care package at the full price of £21 per month plus a one off £99 charge for the existing repair, £351 for the year. If I want the cheaper £9 per month care package, I have to get the repair done myself and they send someone out to check the boiler to make sure it's working and that they can cover it before the policy begins. However all the packages less than £21pm carry an excess of £99 per incident oO
suspended#25
Guan
nattynatty

I used to sell the boiler cover for homeserve make sure you really have a good look at what is not covered. Also they have a period of time before you can claim think it was 28 days.

Just looked through their small print. Seems like you're not covered for the first 14days of the policy. So when you take out a 12month contract, your only actually covered for 11.5 months. Do you know how they work? when a fault occurs, do you have to wait for them to send someone out to repair it or can you just inform them, arrange the repair yourself by a Gas safe engineer and then just send them the receipt?

Called British Gas, I have to take out a Home Care package at the full price of £21 per month plus a one off £99 charge for the existing repair, £351 for the year. If I want the cheaper £9 per month care package, I have to get the repair done myself and they send someone out to check the boiler to make sure it's working and that they can cover it before the policy begins. However all the packages less than £21pm carry an excess of £99 per incident oO

If i remember right you have to wait for them to send someone out as they employ their own contractors to carry out the work. And also dont let them know you have an existing problem as they may make a note of this on your file.
£21 per month seems expensive but im sure i was told anywhere between £250-£300 to supply and fit a pcb, but you will get also get a service with you package plus you have cover for a year.

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