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Bosch Oven Door Temp - Anyone Got one??? Would Scald my baby !!

lindseyanndavis Avatar
5y, 10m agoPosted 5 years, 10 months ago
Hi

I have just recieved an Oven from Currys.

Its a Bosch single oven.

We had it installed yesterday and followed the instructions because its new leave the oven on for an hour before cooking to get rid of the new smells.

Anyway we did this and after an hour went to turn it off and the glass on the front was read hot and i mean hot you couldnt put your hand on it. Bear in mind to i have a baby who is learning to walk so if he touches it or falls on it he will scald his self.

My previous oven was fine you could put your hands on it to warm up and it wasnt a problem.

Whats other peoples ovens like.

I have phoned currys and asked for it to be up lifted i will not beable to rest with the door temperature like that.

Currys are now peeing about saying they want an engineer to come out and i have said basically i want it collecting and i will order a different oven.

Question is, is all bosch ovens like this ....may get a Neff ??

Thanks for your help
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lindseyanndavis Avatar
5y, 10m agoPosted 5 years, 10 months ago
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#1
How many panels of glass does it have on the door itself?
1 Like #2
Maybe it's because you had the door open - not really sure - perhaps you could try it with the door closed and the oven on to see if is any different.

Pretty sure most ovens have insulation glass internally - i.e. another sheet of glass before the external glass to stop that getting too warm. Mine has that and it's a cheapy.
#3
It has too layers of glass in the oven door.

And i did have the door shut...!! Like the instructions said.

They said the temp for the regulations can reach upto 80degree above the room temp.

Thought Bosch was ment to be a good make
#4
jellybaby22
My oven door gets hot but not hot enough to burn my 1 year old... Although tbh I don't let her in the kitchen when I'm cooking

My little lad is a monkey....you cant risk it though really, you could turn your back and thats it !!

Edited By: lindseyanndavis on Jan 31, 2011 10:36
1 Like #5
Did you have to insert the internal layer of glass yourself? If so, it may be the wrong way round?
#6
My oven door gets hot, my daughter has just learnt to walk and we have taught her not to go near it
#7
Something wrong with your oven?
I have an old cheapy oven and it has a single glass door, but doesn't get that hot. oO
#8
I didnt have to put the glass in myself, it was all fitted.
#9
MAIA
Something wrong with your oven?I have an old cheapy oven and it has a single glass door, but doesn't get that hot. oO

My AEG which i had previous was fine, obviously got warm but not like this it could scald a baby or if he fell on ....god knows !!
1 Like #10
Get a window sticker of a spider and bung that on the door. Or if your kids like mine, put a picture of a spoon with food on it.
#11
Shouldn't get that hot - ask trading standards what the norm is.
#12
Bosh oven here for a decade now, never had door go hot like that, sounds like a manufacturing fault?
#13
splatsplatsplat
Get a window sticker of a spider and bung that on the door. Or if your kids like mine, put a picture of a spoon with food on it.

The spider might work....he doesnt like them....But spoon no chance he is always bloody hungry and in the cupboards eating cereal...haaa
#14
patience_1
Shouldn't get that hot - ask trading standards what the norm is.

Bosch told me it can go 80 above room temp so if i have heating on and it say 25 plus 80 its well over 100...!!! Going to ring trading standards in a min

Thanks
#15
woah thats really scary its that hot.....not only for u but for ur kids...u cant always keep ur kids out of the kitchen...mine warms up but not too a scary hot level....get rid of it asap! i mean swap it or return it...not worth it
#16
google search brings up a few other instances, get in touch with the supplier or the bosch helpline nd get rid of it.....its unacceptable for an oven to be heating to temperatures that extreme on the outside with kids around
1 Like #17
magicbeans
woah thats really scary its that hot.....not only for u but for ur kids...u cant always keep ur kids out of the kitchen...mine warms up but not too a scary hot level....get rid of it asap! i mean swap it or return it...not worth it

My kids play running in and out of the kitchen from the living room, my little man plays with the timer button or did on the other oven...

I dont want a replacement for this model not taking the chance, would rather spend the extr £100.00 and get the Neff one and give them a try.

I have spoke to trading standards and they said its not right you shouldnt need a tea towel to turn it on and off after an hour. Me and my husband could only tap it the door so you could imagine how hot it was...little baby to put there hand on it would be dangerous and burn !! Dont want to take that risk ...yeh i could keep them out of the kitchen...but you only have to turn your back and i could be at the hospital with a burnt child.

I have to ring currys when i get home with the serial number, I have consumer rights to have the oven collected. But there saying they want an eningeer to come out and check it and if its ok at above 80 of the room temp then they will charge me the engineers visit.,...checky buggas !
#18
Just to let you know, Neff, Bosch and Siemens are all part of the same company.
1 Like #19
lindseyanndavis
magicbeans
woah thats really scary its that hot.....not only for u but for ur kids...u cant always keep ur kids out of the kitchen...mine warms up but not too a scary hot level....get rid of it asap! i mean swap it or return it...not worth it


My kids play running in and out of the kitchen from the living room, my little man plays with the timer button or did on the other oven...

I dont want a replacement for this model not taking the chance, would rather spend the extr £100.00 and get the Neff one and give them a try.

I have spoke to trading standards and they said its not right you shouldnt need a tea towel to turn it on and off after an hour. Me and my husband could only tap it the door so you could imagine how hot it was...little baby to put there hand on it would be dangerous and burn !! Dont want to take that risk ...yeh i could keep them out of the kitchen...but you only have to turn your back and i could be at the hospital with a burnt child.

I have to ring currys when i get home with the serial number, I have consumer rights to have the oven collected. But there saying they want an eningeer to come out and check it and if its ok at above 80 of the room temp then they will charge me the engineers visit.,...checky buggas !


And what is the engineer going to do? Put his hand on the door and say in his opinion it's ok?

If it's too hot for your children, then it's too hot, end of story. Time to get militant. (please insert the old viking emoticon here)
#20
mumbojumbo
Got a Bosch single oven too and I've not noticed the glass front getting hot. It's one with a child lock and an alarm beeps if you accidentally brush against the touch controls?

It has got a child lock button on it, how hot does yours get? red hot to touch so you can only tap your hand on it?
1 Like #21
MAIA
lindseyanndavis
magicbeans
woah thats really scary its that hot.....not only for u but for ur kids...u cant always keep ur kids out of the kitchen...mine warms up but not too a scary hot level....get rid of it asap! i mean swap it or return it...not worth it
My kids play running in and out of the kitchen from the living room, my little man plays with the timer button or did on the other oven...I dont want a replacement for this model not taking the chance, would rather spend the extr £100.00 and get the Neff one and give them a try.I have spoke to trading standards and they said its not right you shouldnt need a tea towel to turn it on and off after an hour. Me and my husband could only tap it the door so you could imagine how hot it was...little baby to put there hand on it would be dangerous and burn !! Dont want to take that risk ...yeh i could keep them out of the kitchen...but you only have to turn your back and i could be at the hospital with a burnt child.I have to ring currys when i get home with the serial number, I have consumer rights to have the oven collected. But there saying they want an eningeer to come out and check it and if its ok at above 80 of the room temp then they will charge me the engineers visit.,...checky buggas !
And what is the engineer going to do? Put his hand on the door and say in his opinion it's ok?If it's too hot for your children, then it's too hot, end of story. Time to get militant. (please insert the old viking emoticon here)

I know i dont want it end of !! I have to ring when i get home with the bloody serial number from the inside of the oven.

Will report back later with the outcome.

Reported it to the Standing Standards anyway who are more than happy to help
#22
lindseyanndavis
MAIA
lindseyanndavis
magicbeans
woah thats really scary its that hot.....not only for u but for ur kids...u cant always keep ur kids out of the kitchen...mine warms up but not too a scary hot level....get rid of it asap! i mean swap it or return it...not worth it
My kids play running in and out of the kitchen from the living room, my little man plays with the timer button or did on the other oven...I dont want a replacement for this model not taking the chance, would rather spend the extr £100.00 and get the Neff one and give them a try.I have spoke to trading standards and they said its not right you shouldnt need a tea towel to turn it on and off after an hour. Me and my husband could only tap it the door so you could imagine how hot it was...little baby to put there hand on it would be dangerous and burn !! Dont want to take that risk ...yeh i could keep them out of the kitchen...but you only have to turn your back and i could be at the hospital with a burnt child.I have to ring currys when i get home with the serial number, I have consumer rights to have the oven collected. But there saying they want an eningeer to come out and check it and if its ok at above 80 of the room temp then they will charge me the engineers visit.,...checky buggas !
And what is the engineer going to do? Put his hand on the door and say in his opinion it's ok?If it's too hot for your children, then it's too hot, end of story. Time to get militant. (please insert the old viking emoticon here)


I know i dont want it end of !! I have to ring when i get home with the bloody serial number from the inside of the oven.

Will report back later with the outcome.

Reported it to the Standing Standards anyway who are more than happy to help


I think they're messing you about. If engineer comes and says it's ok....you are left with the oven + a bill for the engineer? If he doesn't say it's ok he "fixes" it and it will most likely still be too hot according to previous posts. They shouldn't need the serial number if they're taking it back, after all they can get that when they collect it.
You have to reject the oven as unsuitable and get rid asap. Tell them they would be responsible if your children were injured, maybe that will motivate them into a proper response where they're not simply trying to hold on to your money.
Sorry for ranting, I hate Currys.
[helper] 2 Likes #23
You might find this helpful - describes what is and isn't allowed....

Often we get complaints from customers about the temperatures of the oven facia panels and the oven doors, usually the fault description is that the appliance is too hot to touch and this is in fact correct in many cases.

There are many different ovens out there and generally speaking the lower priced ones will not have a cooling fan fitted to them and it is worth asking if one is fitted before you buy as they cannot be retro-fitted to an existing appliance. A cooling fan is normally a tangential fan fitted at the top of the oven carcass that draws cool air in from the bottom front of the oven and then blows that air over the top cooing the facia and handle areas. This tends to work very well in most cases albeit with a little more noise and the fan can run on for some time after the appliance has been switched off, in some cases up to an hour. So if the fan on your oven runs on for some time don’t worry about it as this is normal and is often determined by the amount of ventilation in the oven housing, obviously the more heat that can escape the quicker the appliance will cool off.

Without a cooling fan fitted ovens, especially single built in models, can get very hot indeed in fact too hot for some people to touch them, yet they are fully legal and meet the BSI safety standards.

Doors also matter a lot, as does the glazing in them. Similarly to glazing for your home, the more glass and therefore layers of insulating air that are in the door, the cooler the door front will be. Many models also actively drive cool air through the door glasses to enable even better cooling. Without these and with a simple inner and outer door glass they can get very hot indeed and still remain with in the BSI specifications.

The BSI regulations state that a glass or painted metal (stainless) control panel is safe if it reaches 60oC above ambient room temperature operating at 200oC or an enamel fascia can be 65oC above room temperature. So you take the room temperature, usually about 20oC and add that to the rise allowed so, for example, a stainless fascia would be allowed in this case to reach 80oC and still be within operating specifications. As you can appreciate this is pretty hot since hand hot is regarded as 50oC so 80oC is way over that.

Other rises that are based on the same circumstances are:

Control knob (plastic) – 60oC above ambient

Door handle (metal) – 35oC above ambient
Door handle (plastic) – 60oC above ambient

Glass oven door – 60oC above ambient

This allows the surface temperatures to be pretty high, in fact hot enough in some cases to cause light burns if you held your hand there but not enough to burn by simply touching or brushing against the appliance when it was at temperature.

As a general rule of thumb, if the appliance is cooking ok and not burning everything you attempt to cook the chances are that there is no fault and it is operating correctly. There are minor problems with ventilation that can cause slight overheating and scorching of the kitchen units but the appliance’s thermostat will most likely be just fine.

Where units do get scorched we often find that it is down to the installation and that there is not enough of an air gap between the oven and the adjacent doors or units. Kitchen cabinets should be able to withstand temperatures of about 100oC and slightly over although in an older oven this can be caused by faulty or worn door seals.

So, in essence if you have children or wish to have an oven that runs cool examine very carefully the options before you buy an appliance as it’s not as cut and dried as many people think it is and not all appliances are equal. Often you get what you pay for!




Edited By: gari189 on Jan 31, 2011 13:03
banned#24
Going by that above you need to check to see if your model has a ventilation fan, it may not be working. Is there a sufficient gap or ventilation holes at the top back of the oven to allow hot air to be expelled.
#25
Just checked my instruction booklet, it does have a cooling fan

Says "the oven is fitted with a cooling fan. It switches itself on and off as necessary. the warm air escapes above the door."
1 Like #26
gari189
You might find this helpful - describes what is and isn't allowed....Often we get complaints from customers about the temperatures of the oven facia panels and the oven doors, usually the fault description is that the appliance is too hot to touch and this is in fact correct in many cases.There are many different ovens out there and generally speaking the lower priced ones will not have a cooling fan fitted to them and it is worth asking if one is fitted before you buy as they cannot be retro-fitted to an existing appliance. A cooling fan is normally a tangential fan fitted at the top of the oven carcass that draws cool air in from the bottom front of the oven and then blows that air over the top cooing the facia and handle areas. This tends to work very well in most cases albeit with a little more noise and the fan can run on for some time after the appliance has been switched off, in some cases up to an hour. So if the fan on your oven runs on for some time don’t worry about it as this is normal and is often determined by the amount of ventilation in the oven housing, obviously the more heat that can escape the quicker the appliance will cool off.Without a cooling fan fitted ovens, especially single built in models, can get very hot indeed in fact too hot for some people to touch them, yet they are fully legal and meet the BSI safety standards.Doors also matter a lot, as does the glazing in them. Similarly to glazing for your home, the more glass and therefore layers of insulating air that are in the door, the cooler the door front will be. Many models also actively drive cool air through the door glasses to enable even better cooling. Without these and with a simple inner and outer door glass they can get very hot indeed and still remain with in the BSI specifications.The BSI regulations state that a glass or painted metal (stainless) control panel is safe if it reaches 60oC above ambient room temperature operating at 200oC or an enamel fascia can be 65oC above room temperature. So you take the room temperature, usually about 20oC and add that to the rise allowed so, for example, a stainless fascia would be allowed in this case to reach 80oC and still be within operating specifications. As you can appreciate this is pretty hot since hand hot is regarded as 50oC so 80oC is way over that.Other rises that are based on the same circumstances are:Control knob (plastic) – 60oC above ambientDoor handle (metal) – 35oC above ambientDoor handle (plastic) – 60oC above ambientGlass oven door – 60oC above ambientThis allows the surface temperatures to be pretty high, in fact hot enough in some cases to cause light burns if you held your hand there but not enough to burn by simply touching or brushing against the appliance when it was at temperature.As a general rule of thumb, if the appliance is cooking ok and not burning everything you attempt to cook the chances are that there is no fault and it is operating correctly. There are minor problems with ventilation that can cause slight overheating and scorching of the kitchen units but the appliance’s thermostat will most likely be just fine. Where units do get scorched we often find that it is down to the installation and that there is not enough of an air gap between the oven and the adjacent doors or units. Kitchen cabinets should be able to withstand temperatures of about 100oC and slightly over although in an older oven this can be caused by faulty or worn door seals.So, in essence if you have children or wish to have an oven that runs cool examine very carefully the options before you buy an appliance as it’s not as cut and dried as many people think it is and not all appliances are equal. Often you get what you pay for!


Thanks.....Am just going to get it collected....i have 28 days consumer rights.
#28
Very helpful post that gari189. I am shocked that this information isn't common knowledge.
Would be a good idea if all the people selling ovens had to tell us this as a legal requirement.

It could save a lot of accidents. I had no idea that it was legal to sell ovens that could burn when touching on the outside. Ludicrous!
#29
There's a Dragons Den idea for you.

Protective pad that sticks on the door covering the glass, maybe with magnets or something. Or maybe something made out of oven-glove material that hangs on the handle.

EDIT:
Damn, already exists.

https://www.simplesafetysolutions.com/secure/images/products/2893.jpg
https://www.simplesafetysolutions.com/secure/images/products/2184.jpg


Edited By: Ungreat on Jan 31, 2011 14:18
[mod][Moderator]#30
Scary, but tbh I have a stairgate on my kitchen door and dont let my lo's out there, too much for them to hurt themselves on, hope you get it sorted
suspended#31
I have a stair gate on my kitchen to as my lad like to try and get in to the oven. If you think it is to hot sned it back you know best for your child x
1 Like #32
Right.....I have asked them to come and collect it which am due a call in the next 48 hours to let me know when that will be.

I have ordered a Neff one instead which was £80 dearer but at the end of the day got to think about the toddler.

They said they will refund me the delivery charge on the new order for the problems.

The new oven comes on friday night 4-7pm.

Thanks for everyone help...wouldnt feel safe using it. Also tonight i need the tea towel to turn the cooker off
#33
mumbojumbo
lindseyanndavis
mumbojumbo
Got a Bosch single oven too and I've not noticed the glass front getting hot. It's one with a child lock and an alarm beeps if you accidentally brush against the touch controls?
It has got a child lock button on it, how hot does yours get? red hot to touch so you can only tap your hand on it?
Tested it.The top half is hotter than the bottom.At 250 degrees, the top 1/3 (behind the handle) does become uncomfortably hot. I can put my hand to it, but wouldn't want to keep it there for longer than 20 secs. It's hotter than the hot water tap (~60 deg C), a little hotter than the outside of a boiled kettle (plastic), about the same as a central heating radiator. I guess it is within safety standards although it could produce minor burns if in contact for a prolonged period i.e. not just touching or brushing against it.

Thanks for that.

i tested mine again tonight just to make sure, put it on for 40 mins on mark 200, i kept on checking it with my hand and it was red hot i can feel a tingle in my hand now from keep checking it so imagine what it would do to my little boy.

20 seconds you could leave your hand on...i put myself to the challange i did 3-4 sec and my fella did 6 sec.

Its def not like touching a raditor more like a boiled kettle straight after it had boiled.

Lindsey
#34
We've just had a Bosch double oven installed and the doors do get very hot. It's not burning hot and you can touch it without getting burnt. A great oven other than that.
2 Likes #35
http://www.fugly.com/media/IMAGES/WTF/baby_in_the_oven.jpg
banned#36
Our baby isn't allowed in the kitchen when cooking. It's a simple rule to impose. What's to stop him/her puling the door open and climbing in?
#37
I sent mine ack now have a Neff and it's fine

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