Bought a car from Car giant ! - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Bought a car from Car giant !

Cyrus Avatar
8y, 3m agoPosted 8 years, 3 months ago
So I took the plunge and decided to buy a car at car giant. I think I did ok.
Anyway, the salesman tried really hard to sell me warranty and it kind of makes sense as its a £16,000 car.but at the end of our conversation he told me all our convo was recorded so as the sales guys there are quite sneaky, I deferred the AA warrnaty decision so that I could decide over a relaxed cup of tea.

Do you think I should take out AA warranty ? I guess my question should be " how many of you guys did?"

Also, I am due to collect the car on monday. Can anyone advise me on any sneaky ones they normally pull so that I can be fully aware and not get taken for a mug.

thanks all
Tags:
Cyrus Avatar
8y, 3m agoPosted 8 years, 3 months ago
Options

All Comments

(22) Jump to unreadPost a comment
Comments/page:
#1
If your voice was recorded, it should have said so at the start of the phone call. If it did not, and it has been recorded, then I would say anything you have said or they have said is not admissable in a court of law. So, this could work for you, but also against you if you wanted to take them to court, I think.
banned#2
You can buy your own warranty, probably at half the cost they will sell you it. These warraties tend to be sold on commission, so they make more money out of you.

Check here anyways

http://www.warrantydirect.co.uk/quote_page1.html

Even Tesco do one :giggle:

http://www.tescofinance.com/personal/finance/motoring/car-warranty-plan/index.jsp?atlassource=paid&cmpid=search/Google/auto+warranty/auto+warranties
#3
myjess
If your voice was recorded, it should have said so at the start of the phone call. If it did not, and it has been recorded, then I would say anything you have said or they have said is not admissable in a court of law. So, this could work for you, but also against you if you wanted to take them to court, I think.


I'm not sure it would work against you.
If you decide to take the warranty, as per data protection act, I would request a tape (cd) of the conversation for your own records which they have to give you - just incase.
#4
Believe me, they will try to sell you a warranty at Car Giant as they are quite sneaky.

How old is the car your buying as the price suggests that it may still be under manufacturer warranty or you've gone high end! ;-)

The warranty they offer isn't bad but I would say it would depend on the car as there are normally extra's to pay for turbo's, 4x4 etc. The one thing I would say is the 'can' adjust the price on warranty to give you a better deal. Obviously if you take out a longer warranty with then there is more scope for the price to be dropped.

If the vehicle has high miles then beware as the warranty currently offered may have a ceiling after which you will no longer be covered. When you discuss the warranty or any other issues, don't be afraid to wait for a reply and make the salesman sweat a bit. They do like to work a bit for their money and they will do their best not to give you any kind of deal.

Another thing, if there is any single fault you find once you take the vehicle from them then let them know asap. They state they do a through safety check of their vehicle but I know this is not the case after finding my vehicle had no oil or screen wash and the stereo required a code to work.

I think that's it, I'm sure there'll be something else I'll think about!

Best of all, enjoy your car :thumbsup:
#5
one thing I'd do when buying a 2nd hand car especially for the value you are paying whether it is from a private seller or a dealer is to get an AA or RAC vehicle check where they will send someone out to check the vehicle over, they also then have liability for anything that goes wrong and they'll value the vehicle for you. Costs about £200 for piece of mind, I did it for a 1 year old Volvo I bought at a Volvo dealer. Then I'd do like some of the above posts and source your own Warranty unless the car is stilll covered by the manufacturer! Have you handed over any money?
#6
thanks all.

im not too worried about the recording, its just i find it quite uneccessary and sneaky of them to record it without telling me. to cover themselves, they said there is a notice on the wall but it is not that prominent and about 8ft off the ground on a wall!

Its an 05 but high end car (bmw m sport). dont think theres any warranty left on this as its done 65k. will find out for definite though.

Foosball chum: Thanks for those links. might just be worth taking out a warranty from a 3rd party which cargiant do not work with.

thehitman: thanks for that advice. i will do the car once over when i get it home. it looks fine from what I saw at the forecourts.

Bluerinse: I was going to get someone to inspect it but quite honstly, I will probaly have the same confidence as checking it over myself. Im not a trained professional but know my way around. I havent handed the money over yet.
#7
I wouldn't deal with a company that employs those kind of sneaky tricks.:x

If I was spending that kind of money I would buy from a main BMW dealer anyway, they will include their own warranty in the price.

Many of the cars that these so called Car Supermarkets sell have a shady history anyway, ex car hire cars etc.
#8
Hi, I bought a car from Cargiant about 18 months ago, and they also tried to push the warranty on me. They said there was no negotiation on the car price itself, but they could reduce the price of the warranty! I looked through the warranty conditions when I got home (after I had placed a deposit) but decided it didn't cover all the things that I would expect could go wrong.

Have a good look through the independent warranties as they may well be more suited to your purchase...and good luck.

By the way, the car has been a gem so far (touch wood). It's an 03 VW Golf, nothing fancy!
#9
A 16K car should come with a free warrantee almost all of the major dealers in my area offer a minimum of a year and some offer three years on all second hand sales.
#10
the same car with more mileage costs around 20-21k from main dealer - did all my homework before i went for this one.

I am leaning towards the tesco warranty as it seems pretty comprehensive but will read through their policy before i subscribe.
#11
Cyrus
the same car with more mileage costs around 20-21k from main dealer - did all my homework before i went for this one.

.



I would still pay the extra and get a " proper car " from a Main Dealer.;-)
#12
Inactive
I wouldn't deal with a company that employs those kind of sneaky tricks.:x

If I was spending that kind of money I would buy from a main BMW dealer anyway, they will include their own warranty in the price.

Many of the cars that these so called Car Supermarkets sell have a shady history anyway, ex car hire cars etc.


I agree that some of these companies are very sneaky but if you do your homework you can find a decent bargain.

A lot of the vehicles they purchase are not hire vehicle but former lease vehicles that have been fully maintained with full service history. They do get a few dogs but you can normally spot them off a mile away. Full dealers are a rip off if you really have no knowledge of cars and you can save yourself thousands on purchasing a car elsewhere and pay for an extended warranty that will outlast the 12 months they offer.
#13
Cyrus
thanks all.

im not too worried about the recording, its just i find it quite uneccessary and sneaky of them to record it without telling me. to cover themselves, they said there is a notice on the wall but it is not that prominent and about 8ft off the ground on a wall!

Its an 05 but high end car (bmw m sport). dont think theres any warranty left on this as its done 65k. will find out for definite though.

Foosball chum: Thanks for those links. might just be worth taking out a warranty from a 3rd party which cargiant do not work with.

thehitman: thanks for that advice. i will do the car once over when i get it home. it looks fine from what I saw at the forecourts.

Bluerinse: I was going to get someone to inspect it but quite honstly, I will probaly have the same confidence as checking it over myself. Im not a trained professional but know my way around. I havent handed the money over yet.


Hi there, if you can let me know which BMW this is, I will give you some things to look out for. (owned 3 BM's before) -

There is a small chance that you have a very small amount of BMW warranty remaining. I dont think it goes on mileage.

Let me know the model and I can give you some more info.

The AA warranty is not worth much, ill explain more when I know the model of the car.
#14
thehitman


A lot of the vehicles they purchase are not hire vehicle but former lease vehicles that have been fully maintained with full service history. They do get a few dogs but you can normally spot them off a mile away. .


Well you can buy ex - lease cars from the car auctions, for far less money, so no point in dealing with these sharks.:whistling:
#15
aircanman;2813754
Hi there, if you can let me know which BMW this is, I will give you some things to look out for. (owned 3 BM's before) -

There is a small chance that you have a very small amount of BMW warranty remaining. I dont think it goes on mileage.

Let me know the model and I can give you some more info.

The AA warranty is not worth much, ill explain more when I know the model of the car.


Its a BMW 525d Sport (2005-05 plate)

Inactive;2813819
Well you can buy ex - lease cars from the car auctions, for far less money, so no point in dealing with these sharks.:whistling:


I tried looking into this but its just too much hassle. It takes too much time and the auctions are a risk too if you are not experienced enough.
#16
Cyrus
Its a BMW 525d Sport (2005-05 plate)



I tried looking into this but its just too much hassle. It takes too much time and the auctions are a risk too if you are not experienced enough.


That is where many of the so called Car Supermarkets buy their cars from, they just tart them up, stick a few grand on the price, flog them off without any included warranty, so no real difference to you buying from the auction.
#17
in response katalin. does cargiant not offer a free guarantee / waranty?
#18
Cyrus
Its a BMW 525d Sport (2005-05 plate)


Hi there, I have not owned a 5 series before, but I will give you some of the usual issues. . .

Electrical niggles in the cabin, including rattles. Check that the stereo works. Check that all the seat rails are working ok, and not making any dodgy noises. And check the Idrive is working (little knob in the middle of the center console)

Under the hood, check that the engine is not overly noisy, and rattling. Check the oil has been changed. Remember, with BMW's some of them go for 20,000 without an oil change.

You are coming close to two MAJOR service issues, clutch and V belt, these are going to be expensive so its worth checking the engine belt and clutch when you drive it. Make sure its not slipping or jerking when you start off. Clutch is about £2000 to change in a BMW dealer.

Other than that, you should be ok. But I would advise against the AA warranty or similar. Even the bmw's own insurance warranty is not much good, but perhaps you could buy it from them. Only BMW know how to deal with these cars correctly, and even some of them dont have a clue. AA warranty wont cover anything like gearbox, clutch, rattles. Things that BMW's can have issues with. Buyer beware!
#19
Inactive
Yes and the Sun sell more newspapers than others, doesn't make it a good newspaper.

If your cars are so good why not give a warranty with them?, instead of trying to flog off some expensive one, that is almost not worth the paper that it's printed on.


yer inactive, I think its shocking that no warranty is sold with these cars. You might as well gamble at the auctions OP
#20
I wouldn't buy from a car supermarket - they will rip you off !!!

From Glasses guide:

Excellent condition:
£14000
Average condition:
£12600
Below average condition:
£11200

Also, 3rd party warranties are always tricky, read the VERY small writing as most things will not be covered, and you will find it hard to get a garage to perform the work, unless you stump up the cash & try to claim it back......
#21
The price seems reasonable as ChrisUK says the trade in value is as follows:

BMW 5 Series 525d Sport
2.5TD Diesel 4-door Saloon
6 Speed Manual Rear Wheel Drive
Year: 2005 05
Mileage: 65,000
Part-exchange Price:
Excellent condition:
£14000
Average condition:
£12600
Below average condition:
£11200

So the price seems right. The issue I would have is whats the point in buying from a garage if you dont get a warranty?! Surely it defeats the object. If you are going to buy a warranty you might as well buy private or from auction.

You can get some decent deals from a private sale though. I know this one is a year older with another years mileage and is the SE not the Sport, but it gives you an idea of the money that can be saved:
http://www.pistonheads.com/sales/567525.htm
And I'd much rather buy from a private owner who has polished the car regular than a potentially neglected lease car that seen a car wash once a month.
http://www.pistonheads.com/sales/677266.htm
This looks like a nice one:
http://www.pistonheads.com/sales/669192.htm
The estate version is usually worth a fair bit more than the saloon:
http://www.pistonheads.com/sales/633500.htm

Looked at our local garage where I know the salesman, but they only have this one:
http://www.autovogue.com/sale-details/bmw/5-series/ref-9723945

Anyway good luck with the car. I'm sure it will be nice. Probably worth buying your own warranty though.
#22
ChrisUK
I wouldn't buy from a car supermarket - they will rip you off !!!

Also, 3rd party warranties are always tricky, read the VERY small writing as most things will not be covered, and you will find it hard to get a garage to perform the work, unless you stump up the cash & try to claim it back......


I wouldn't say all the deals on offer at car supermarkets are bad if you do your homework.

All 3rd party warranties differ. Personally, I would only use a company that has been around for a while such as Warranty Direct as you don't know how long some firms have been trading and if they'll be around as long as your warranty! You may want to ask a dealership for alternatives to the manufacturer warranty.

If there is a specific garage you want to use you could either ask if they are signed up to any warranty companies. The other thing to do is to check which local garages the warranty firm use. I have used a couple of different warranty companies in the past and never had any problems making a claim. They seem to cover virtually the same as a manufacturer warranty.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!