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Broadband speed and ISP Advice Please!!!

amzmalhotra Avatar
8y, 1w agoPosted 8 years, 1 week ago
I have a crap 2mb service atm from BT which I got years ago.
I am looking to transfer to BE Broadband. On their website it tells me that at my address (when I type postcode) I can get a max of 20mb on their 24mb service due to distance from the exchange.

I just rang up BT to rquest a MAC code so that I can switch to BE.
The guy from BT told me that the max that I can get is the max that BT can give me which is 8mb (Im surprised that this is BT's fastest service).
He told me that it was not possible for BE to give me a 20mb service.

I managed to get the MAC code from him in the end.
Can anyone clear this all up for me though??

Also does anyone advise a different ISP?? (not cable please, through phoneline)
amzmalhotra Avatar
8y, 1w agoPosted 8 years, 1 week ago
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Comments/page:
#1
It is distance from the exchange dependant - the closer you are, theoretically, the better the speed your line is capable of.

Personally, I'd move to O2 anyway - same supplier as BE really, and they are cheaper - especially if you have an O2 mobile. You will also get more cashback with O2 - I think it's at £70 just now on Quidco.
#2
can anyone clear up the speeds??
Is the BT man right or is the BE website right??
banned#3
amzmalhotra
can anyone clear up the speeds??
Is the BT man right or is the BE website right??


BT are telling porkies.
#4
Don't Be use a different system to others, ADSL2 or something. When i was with Virgin i was paying for 8mb and getting 1.8, as soon as i moved to BeValue (8mb) i now get 7.8, and have got the same everyday since i joined a few months ago.

Definitely switch!!
#5
sancho1983
Don't Be use a different system to others, ADSL2 or something. When i was with Virgin i was paying for 8mb and getting 1.8, as soon as i moved to BeValue (8mb) i now get 7.8, and have got the same everyday since i joined a few months ago.

Definitely switch!!


Yes, Be/02 use their own networking kit at exchanges LLU or something, Nothing to do with BT.

The only thing is the condition of the phone line and distance from exchange.

02/Be are on my nearest exchange but won't let me join them because I'm too far from the exchange yet BT are happy to provide me a measly 2mb broadband from the same exchange.

Seems 02/Be care about their customers, BT aren't bothered.
#6
BT wholesale (and any resellers) use rate adaptive ADSL/ADSL Max in usuaul scenarios, it may be that on certain long lines they can offer a fixed rate service. BT are behind the game on broadband (speedwise). Companies such as o2+be, Easynet+Sky, and Talk Talk all use ADSL2+ in enabled exchnages, the maximum speed of ADSL2+ is 24meg, be/02 allow this, sky top the maximum speed to 16meg, not sure about talk talk. As someone said, line length (distance fron the exchange) is the biggest factor for speed, type of cable it is and your internal wiring network can all help or hinder. Samknows is a decent site to tell you which operators operate from your exchange, it will also give you a "rough" distance from the exchange to your house.
#7
You pay extra for speed or summit on talk talk don't you?

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