In April 08, I joined BT Broadband on their option 1 deal. Fine I thought, until they decided to start changing the fair use policy. Originally, the service gave a 5gb pm usage with 30p per gb over and above that. They changed that to 10gb pm and 60p per gb later last year.
No biggie if you adhere to your monthly limit, but now they have sent out an email saying that the excess charge is yet again being increased to £1 per gb.
I let the first change slide, but not again. Lets face it, everyone goes over their allowance once in a while, through no fault of their own. As I am in contract, and in effect have my hands tied, do I have fair cause to complain to ofcom regarding this blatent profiteering? Lets face it, their motive is to obviously entice an upgrade to the next tariff up, option 2. I don't see why I should keep being penalised by BT for being a low user.