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BT Broadband Speed Increase - Coincidence?

shauneco Avatar
7y, 11m agoPosted 7 years, 11 months ago
My contract ends in Feb, Bt have phoned me several times wanting me to renew my contract to which I've told them to screw themselves due to lack of speed and being overpriced.

They've told me that 2mb is the maximum any service provider can give me via my bt phone line.

Anyway I've roughly had around 2mb download speed consistently throughout my 18month contract other than a couple of problems it's been fairly reliable.

They offered me a £2 reduction per month which I laughed at.

Just recently though my speed has shot up to 2.6mb and has been for the last couple of weeks.
Is that just a coincidence or do you think they've been capping my speed?

I wanted to join Be or 02 broadband but sadly I'm too far from the exchange,

My only options are:

Stick with BT
Join TalkTalk - Pay extra for unlimited downloads etc...
Join Sky Broadband Max
They can all only offer me upto "2mb"

Should I just join Virgin Broadband and get the 10mb package?

I want a minimum of 2mb broadband and for it to be unlimited downloads

Their all terrible providers going by the reviews but I think £24 a month which I'm currently paying bt is far too expensive for 2mb broadband.

I'd happily pay that for 6+mb broadband.

As you can see my choices are limited to probably the worse providers in Britain, I'm about 3-4km from the exchange, 02 and Be are on the exchange but won't give it me because I'm too far away, I've pleaded with them and stated that I don't expect high speed but they won't give it me.
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shauneco Avatar
7y, 11m agoPosted 7 years, 11 months ago
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#1
drop them and get 02 broadband
#2
Abvance
drop them and get 02 broadband


Would if I could
1 Like #3
Yipee, I'm a Solar Flare
#4
£24 a month for 2mb? wow. steep. i only pay 12.99 for 8mb unlimited with orange. though that was a rentention deal.
#5
wow, i only pay £27 for phone line, basic cable package an 10mb bb with Virgin
#6
shanecr
£24 a month for 2mb? wow. steep. i only pay 12.99 for 8mb unlimited with orange. though that was a rentention deal.


Exactly, When I joined they never told me I'd only get 2mb, I never asked like a plonker, I just expected to get nearer the "upto 8mb".

In truth I was previously with Virgin 2mb package and after I moved they installed my broadband but I couldn't get connected once the engineer had left. After being given a premium rate number to someone in India for technical assistance when it was their fault I'd had enough and thought stuff them.

How can they justify having to pay for something that was their fault? Something that's still putting me off Virgin.
#7
spic
wow, i only pay £27 for phone line, basic cable package an 10mb bb with Virgin


Do you get anywhere around 10mb speed?
#8
no idea, never checked, only had it a month or so... plus this is for my uni house and im not there so cant check either, sorry
1 Like #9
http://www.speedtest.net/result/380792689.png

http://www.speedtest.net/result/380793867.png

http://www.speedtest.net/result/380794588.png

That's my 20MB Virgin over 3 minutes, and bear in mind this is around the start of peak time for downloading and network capacity. Always been rock solid, especially for Rapidshare.
#10
shanecr
£24 a month for 2mb? wow. steep. i only pay 12.99 for 8mb unlimited with orange. though that was a rentention deal.


unlimited and orange in the same sentence :giggle::giggle::giggle: i'll have to remember that one
#11
emasu
http://www.speedtest.net/result/380792689.png

http://www.speedtest.net/result/380793867.png

http://www.speedtest.net/result/380794588.png

That's my 20MB Virgin over 3 minutes, and bear in mind this is around the start of peak time for downloading and network capacity. Always been rock solid, especially for Rapidshare.


Cheers, I used to get 2mb when I had the 2mb myself but thought it might be different on the higher packages.

I did notice though with Virgin if I was downloading via utorrent my browsing speed went to a snails pace yet with BT if I'm downloading via utorrent my browsing speed is still very fast in fact you can barely tell I'm downloading.

If you use utorrent or similar does your browsing speed change much?
#12
If I'm using rapidshare I never notice a difference when browsing at all.
1 Like #13
shauneco
Cheers, I used to get 2mb when I had the 2mb myself but thought it might be different on the higher packages.

I did notice though with Virgin if I was downloading via utorrent my browsing speed went to a snails pace yet with BT if I'm downloading via utorrent my browsing speed is still very fast in fact you can barely tell I'm downloading.

If you use utorrent or similar does your browsing speed change much?


no, never tbh, and i use utorrent as well
1 Like #14
You get what you pay for, I pay 20 pounds for a 1Mb/s line with a 30GB daily cap and 300GB overnight/weekend. The line itself doesn't support any faster speeds (we have tried and it was rubbish as there were constant sync errors and disconnects) and there is no traffic shaping on that. Many companies offering 'unlimited' will aggressively apply traffic shaping to slow down the connection.

John
#15
Virgin are great for Cable, but their Standard broadband is awful. Stuck with there normal broadband, and the speed is fairly awful, and the speed capping comes in at ridiculously low levels of downloads.
They aren't doing the work they need to do on my local exchange either to help speed things up through LLU.

Looking to get away from Virgin when my contracts up.
#16
Johnmcl7
You get what you pay for, I pay 20 pounds for a 1Mb/s line with a 30GB daily cap and 300GB overnight/weekend. The line itself doesn't support any faster speeds (we have tried and it was rubbish as there were constant sync errors and disconnects) and there is no traffic shaping on that. Many companies offering 'unlimited' will aggressively apply traffic shaping to slow down the connection.

John


Thats because bittorrent p2p traffic is easy to spot and throttle. If your with a company that throttles then use fttp transfer methods e.g. newsgroups or rapidshare as these are encrypted and use full bandwidth as your connecting to a direct server:thumbsup:
#17
Leave Bt - Soz I know it's no option for you. - But best thing I did after reporting them to Ofcom.

Im with O2 and it's faster for the same 8meg line.

But depending on your monthly downloads look at a mobile stick min of 3.5meg +
I got the O2 £20 3gig a month mobile stick and got my home connection free. Saved £7 a month on Bt and £5 a night when in Hotels a night not paying there fee's

Have fun
#18
bailey2k4
Thats because bittorrent p2p traffic is easy to spot and throttle. If your with a company that throttles then use fttp transfer methods e.g. newsgroups or rapidshare as these are encrypted and use full bandwidth as your connecting to a direct server:thumbsup:


Untrue as utorrent use distributed hash tables, so your broadband provider wont have a clue who you are connecting to. Trouble with rapidshare etc is, as you say, you connect to one server - which all the broadband companies will know the IP address of. when you say encrypted, do you mean that the packet of data is encrypted, or the whole MAC layer (i.e. the data packet and IP address etc)
#19
If you are using bit torrent I wouldn’t recommend changing to Virgin, they are planning to introduce restrictions on torrent users and are also going to monitor your internet activities.

http://www.guardian.co.uk/business/2008/dec/16/phorm-internet

Best to avoid BT and The Carphone warehouses talktalk for the same reasons.

More info at http://www.theregister.co.uk/2008/12/16/virgin_bittorrent/
#20
As a fellow P2Per, I faced a similar problem earlier this year with Tesco Internet. 2meg speed for 25 quid a month, and no plans to offer better. However, I have nothing but praise for Tesco: their broadband is truly unlimited, no traffic shaping, no throttling (I do about 150Gig a month). Tech support could be cheaper though at 50p/min, but I seldom needed it. If your (free) router goes wonky, they quickly replace it, no hassle. Could be the one for you.

Anyway, I decided to compromise, and went with a small Entanet reseller called ADSL24. 7meg (actual) speed, but 30Gig/month peak allowance, but 300Gig/month allowance for overnight and weekend use. Minimum contract only 1 month, 24hr tech support for local call price, good forum support. They will automatically tell you if your exchange is due for upgrade. Any exchange or line probs, they sort it out with BT for you. 1 static IP or block of 8 for free. Cost just over 19 quid a month. Several different plans available. Works for me.
1 Like #21
bailey2k4;3889020
Thats because bittorrent p2p traffic is easy to spot and throttle. If your with a company that throttles then use fttp transfer methods e.g. newsgroups or rapidshare as these are encrypted and use full bandwidth as your connecting to a direct server:thumbsup:

Actually you don't need anything as complex as that - if there's a lot of traffic going across the connection, throttle it...simple. That's how the last provider worked as it didn't really matter what or how you were downloading.

John
#22
Biffo the Bear;3890433

Anyway, I decided to compromise, and went with a small Entanet reseller called ADSL24. 7meg (actual) speed, but 30Gig/month peak allowance, but 300Gig/month allowance for overnight and weekend use. Minimum contract only 1 month, 24hr tech support for local call price, good forum support. They will automatically tell you if your exchange is due for upgrade. Any exchange or line probs, they sort it out with BT for you. 1 static IP or block of 8 for free. Cost just over 19 quid a month. Several different plans available. Works for me.


Currently with ADSL24 as well and more than happy with them, they are entirely honest and clearcut about what they are offering.

John
#23
You get up to 8mb your line can only support 2mb so thats all you get, you pay for usage not speed.
if you regrade for another 12 months you can get it at £15.something.
BT do not cap speeds
Or there is an option to pay for an engineer to come out and boost the speed, or get an i-plate from bt.com which can increae speed

hope this is some help to you :)
#24
shauneco
Do you get anywhere around 10mb speed?


i have virgin 10mb service and I get 9.8mbps

download speed is 1.2mbps, which i thought was quite quick.

only ever goes down when the whole area does and that has happened twice in 3 years and only last 1 day at a time, so prety good serivce.
#25
Johnmcl7
You get what you pay for, I pay 20 pounds for a 1Mb/s line with a 30GB daily cap and 300GB overnight/weekend. The line itself doesn't support any faster speeds (we have tried and it was rubbish as there were constant sync errors and disconnects) and there is no traffic shaping on that. Many companies offering 'unlimited' will aggressively apply traffic shaping to slow down the connection.

John


That's rubbish. I'm on 22mbit with Be, with no download caps, and a rock-solid line. Come and live in Edinburgh John, it's great here.
#26
Johnmcl7
Currently with ADSL24 as well and more than happy with them, they are entirely honest and clearcut about what they are offering.

John


I'm with them as well. did you know on January the 19th Saturday and Sunday will be classed as Peak Time? :x

If I were you OP, on ADSL I'd get Sky as it's really unlimited, they took the Fair Use Policy off in October. Or for more speed (and plenty of being limited) go for cable :thumbsup:
#27
shauneco
Would if I could


Why can't you get O2 Broadband?
I'm not in an O2 LLU but afaik anyone has the option of O2 Home Broadband, it's not as cheap and not as fast but for £17/mo I get 'unlimited' downloads and up to 8mb download speed (I get a bit over 7mbps) plus you could take advantage of the QuidCo cashback :)

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