Having a problem with My phoneline. The phone does not ring when someone phones us. It seems that My active wires coming in are the green and black wires not the orange and white.
If I try ringing the landline from My mobile the line becomes active without ringing or picking up the home phone! You just get a noisy line.
Any help would be appreciated. BT say that the line is fine and will charge Me £127 if they come to fix it.
I should say I have a clear line to dial out on.