BT Line Reprovision - Do they send out a engineer? - HotUKDeals
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BT Line Reprovision - Do they send out a engineer?

MoneySavingG Avatar
6y, 8m agoPosted 6 years, 8 months ago
Just ordered a phone line via post office, but forgot to ask if Openreach will actually send an engineer to reconnect the line. I know the line is dormant as the 17070 gives me the line number (and a dial tone of course). Would rather not sit in the the house all day waiting for someone, but if I do I'd better plan to take a day off work.
TY!
MoneySavingG Avatar
6y, 8m agoPosted 6 years, 8 months ago
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banned#1
if you physically have the line and even the dial tone, then no-
he wont come to you, just do some bits at the exchange at most

you dont need to be in
#2
It depends, if an engineer has been booked he will attempt to gain access. As he will have to do a provison of line pair quality test.
Does 17070 give you the correct number?
#3
17070 is giving a number which the Postoffice online system and BT adsl check didn't recognise, so am not sure if it is correct or not to be honest. I thought if it came up with a number it was fine? The PO guy found a valid connection when I gave him the address, and said it would be a free reconnection.
#4
MoneySavingG;8195078
17070 is giving a number which the Postoffice online system and BT adsl check didn't recognise, so am not sure if it is correct or not to be honest. I thought if it came up with a number it was fine? The PO guy found a valid connection when I gave him the address, and said it would be a free reconnection.

Sometimes it still gets issued to the field, good jobs for us engineers. It's likely just to be a stop start in the exchnage. So the likelyhood is you'll not need to grant access to your premises.

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