my internet stopped working and i couldnt get a dial on my house phone, i rang bt did some checks couldnt find anything told be to try the test socket on the master socket and they would ring later, so i tried it and worked fine, so question is what happens now? does that socket need replacing? can i continue to use the test socket? also theres like 3 loose wires and the font face flate has like 4 wire terminals, are any of those wires meant to go in there?
any help appricated, thanks.