BT PRICE CHANGE - WARNING - HotUKDeals
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BT PRICE CHANGE - WARNING

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6y, 9m agoPosted 6 years, 9 months ago
BT have decided to change the time of "evening" calls.

Evening will now begin at 7pm NOT 6pm.

Therefore, if you are on one of the anytime tariffs which has free evening calls, you will pay for calls between 6pm and 7pm. Not only that, but these calls will cost you more than than they currently do as BT are charging more to "set up" non-inclusive calls.

It's on the last page of the booklet they may have sent you recently.
virus Avatar
6y, 9m agoPosted 6 years, 9 months ago
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Comments/page:
#1
BT TOTAL RIPOFF

I like the leaflets that start "Good news..." NO that means look at last paragraph to view price hikes and more Fu tariffs and terms & conditions.
#2
From april 1st. Off-peak will start at 1900 until 0700 the following morning instead of the current 1800-0600. Still bang out of order, and when I start paying line rental at the back end of march I'll be moving to someone else.
#3
Wouldnt suprise me if Talk Talk and others follow BT
#4
don't use my landline for outgoing calls not with ridiculous amount of minutes i have on my mobile, this has been the case for years
banned#5
Alfonse
don't use my landline for outgoing calls not with ridiculous amount of minutes i have on my mobile, this has been the case for years


+1

Line rental only. (Unless some dim witted relative uses it without our knowledge!)
#6
Alfonse
don't use my landline for outgoing calls not with ridiculous amount of minutes i have on my mobile, this has been the case for years


guv
+1

Line rental only. (Unless some dim witted relative uses it without our knowledge!)


^^^^^
These.
#7
I'm not disputing what is being said...but does anyone have a link for this?

Only where i work, we deal with complaints against BT, and whilst this isn't something we will investigate we will get calls about it...so just wanting some information if possible?
#8
Alfonse
don't use my landline for outgoing calls not with ridiculous amount of minutes i have on my mobile, this has been the case for years


guv
+1

Line rental only. (Unless some dim witted relative uses it without our knowledge!)


+2
#9
Not everyone has loads of minutes on a mobile, i certainly dont.
#10
deanos
Not everyone has loads of minutes on a mobile, i certainly dont.


lol thats your own fault, this is a deal site after all :roll:

as I said been doing this for years!!!!!
#11
Alfonse
lol thats your own fault, this is a deal site after all :roll:

as I said been doing this for years!!!!!


So why would i fork out about £30 a month for a mobile when i only use about £3 on PAYG , hmm yeah thats a good deal isnt it :roll:
#12
deanos
So why would i fork out about £30 a month for a mobile when i only use about £3 on PAYG , hmm yeah thats a good deal isnt it :roll:


lol, you have to do some actual sums

balance your usage for talktime, landline rental, mob phone, and broadband costs for line rental :roll:

even tesco do a £30 tariff for a tenner :roll:

if you don't use your phone much then why complain in the first................
banned#13
deanos
So why would i fork out about £30 a month for a mobile when i only use about £3 on PAYG , hmm yeah thats a good deal isnt it :roll:


Without getting into an argument... but from those who've replied so far, you do appear to be in the minority. And lets be fair, those mobile minutes used would cost you an absolute fortune.... though I expect you never call mobile numbers?:p
#14
Dont want to use a mobile all the time and spend extra money when its not needed thats an extra £7 a month when its not needed, thanks for your concern tho.
#15
deanos
Dont want to use a mobile all the time and spend extra money when its not needed thats an extra £7 a month when its not needed, thanks for your concern tho.


so how much extra do you spend above your landline rental?
#16
About £3 a month, im probably in the minority i guess :)
#17
deanos
About £3 a month, im probably in the minority i guess :)


blimey. its not like you're much of a talker really then
suspended#18
davidn84
I'm not disputing what is being said...but does anyone have a link for this?

Only where i work, we deal with complaints against BT, and whilst this isn't something we will investigate we will get calls about it...so just wanting some information if possible?


Shameful move.

Expect the rest to follow.

It was in recent email that was sent to customers, not sure where online link is. Prob be available nearer the time
#19
LOL never get a chance the wife uses the phone all the time after 6pm , i prefer to do my talking down the pub !
#20
davidn84
I'm not disputing what is being said...but does anyone have a link for this?

Only where i work, we deal with complaints against BT, and whilst this isn't something we will investigate we will get calls about it...so just wanting some information if possible?


I don't have a link BUT the same as the OP i received the info from a letter they sent me over a week ago:thumbsup:
#21
http://www.housepricecrash.co.uk/forum/index.php?showtopic=135690

gives a link to someone who has had it from a BT website (I would imagine).

The very fact that a websearch reveals almost nothing shows how quiet they are keeping this.

And BTW all those people who are saying they don't use their BT phone, they just use their mobiles: if you don't have a BT line and only use a mobile then you are costing the people who phone you a fortune if they themselves don't have bundled minutes (I won't phone mobile numbers). If you DO have a BT line but only use it for incoming calls and use your mobile to make outgoing, you are paying (probably) £30 a month mobile plus at least £12.50 per month to BT. That's (obviously) £42.50 per month or over £125 per quarter. I pay BT less than £55 per quarter, plus about £15 per month to 18185, plus about £3 per month PAYG Asda mobile (at 8p min / 4p text). So.....
banned#22
virus
And BTW all those people who are saying they don't use their BT phone, they just use their mobiles: if you don't have a BT line and only use a mobile then you are costing the people who phone you a fortune if they themselves don't have bundled minutes (I won't phone mobile numbers). If you DO have a BT line but only use it for incoming calls and use your mobile to make outgoing, you are paying (probably) £30 a month mobile plus at least £12.50 per month to BT. That's (obviously) £42.50 per month or over £125 per quarter. I pay BT less than £55 per quarter, plus about £15 per month to 18185, plus about £3 per month PAYG Asda mobile (at 8p min / 4p text). So.....


So because you don't call mobile numbers, you want to give a rant because others have said it wont affect them?

FYI.... you should never assume. My free minutes cost me £13.50 per month on a simplicity tariff and 30% discount I get from 02 open. So you pay considerably more than me. :w00t:
#23
virus
The very fact that a websearch reveals almost nothing shows how quiet they are keeping this.
.


Results 1 - 10 of about [COLOR="Red"]7,730[/COLOR] for bt off peak 7pm. (0.34 seconds)

http://www.google.co.uk/search?hl=en&q=bt+off+peak+7pm&meta=
#24
its amazing how mobiles are just cheaper to use than a landline phone. The mobile give me ANYTIME minutes :P
#25
If you have taken out an "Anytime" contract you can get out of it because of this material change.

Quote from BBC Website:
Can I get out of this contract?
The short answer is yes. On Tuesday, BT stated that if a customer can show that they are "significantly disadvantaged" by the change, then they will be permitted to leave their contract even if it still has months left to run.
We understand that if a customer states they are "unhappy" with the change, then they will be allowed to leave - and they will not be asked for lots of evidence about how they will suffer from the change.
BT is likely to do their best to try to persuade you to stay, perhaps by making a new offer. But if you want to leave, you should be able to.
How would I go about leaving?
Call BT on their customer service number: 0800 800 150.
banned#26
i use bt for line rental and a call provider for my calls, i get free evening and weekend calls with my cps and use others if i need to make chargable calls, my bills outside of bt are about £2 a quarter
#27
dcx_badass
I know I'll be gutted if talk talk change the evening hours on my free 24/7 calls.... :roll:


You are only getting them free because you pay the extra :roll:
#28
deanos
You are only getting them free because you pay the extra :roll:


You get free talk talk to talk talk calls for free for nothing extra. eg £0.00 a month
#29
dontasciime
You get free talk talk to talk talk calls for free for nothing extra. eg £0.00 a month


If you want free 24/7 calls to other numbers you have to pay for it.

Local and calls to other TT customers are free, otherwise you have to pay
#30
virus
If you have taken out an "Anytime" contract you can get out of it because of this material change.

Quote from BBC Website:
Can I get out of this contract?
The short answer is yes. On Tuesday, BT stated that if a customer can show that they are "significantly disadvantaged" by the change, then they will be permitted to leave their contract even if it still has months left to run.
We understand that if a customer states they are "unhappy" with the change, then they will be allowed to leave - and they will not be asked for lots of evidence about how they will suffer from the change.
BT is likely to do their best to try to persuade you to stay, perhaps by making a new offer. But if you want to leave, you should be able to.
How would I go about leaving?
Call BT on their customer service number: 0800 800 150.



If you have an 'Anytime' tariff, why would this change afftect you? :thinking:
banned#31
deanos;7813367
If you want free 24/7 calls to other numbers you have to pay for it.

Local and calls to other TT customers are free, otherwise you have to pay

just get a PAYG phone and stick an asda sim in it

carphone warehouse - samsung e1100 £14.95 with £10 virgin credit (£4.95 quidco) so effectively a free phone

the phone comes unlocked so stick the asda sim in it after you have used the virgin £10 (asda = 8p per min, 4p per text!) :thumbsup:

My landline (VM) costs about 30p per minute for a mobile call! :w00t:
#32
Some information for people as well...dont know whether this is mentioned anywhere...

"Written notification about the changes is being sent to all our customers and we expect the mailing to be complete by the 27 February 2010. Some customers will see this change detrimental and some may want to cease their contract with us quoting paragraph 48 of our Terms & Conditions.
The paragraph states that:
“If we have made a change which is to your material disadvantage, you will not have to pay a charge if you decide to end your agreement early, unless the relevant price terms say otherwise. However, once we have told you about such a change, you must let us know that you want to end the agreement within ten days.”
Any customers requesting to terminate their PSTN service with us or stating they intend to take their call traffic to other operators will be transferred to our customer options team to see if we can provide a more suitable calling plan for them. If we cannot agree on a change of calling plan then the customer will be released from any contract term on the PSTN without a termination charge being raised. Please note that other services such as Broadband, Vision and any other non PSTN services in contract will be held to term if the customer cancels the contract on them. This is because the change does not affect those services. "

That information has come from my work. Basically saying that you can cancel your phone line, but if you have broadband, BT Vision etc. then you will still be held to term.
#33
deanos
If you want free 24/7 calls to other numbers you have to pay for it.

Local and calls to other TT customers are free, otherwise you have to pay



N-s-s :lol

How dare they charge for phone calls. :thumbsup:

Also Local calls are charged on monthly plan for many talk talk users for me my local calls cost Co's I am not paying them £5.95 a month or ?ver they charge to give teh sercvice with free local calls. I only get TT > TT for free
#34
dcx_badass
All talk talk packages have free evening and weekend to everyone, and gree 24/7 to talk talk (I don't know about local), then it's an extra £4 to make it 24/7 which I think is worth it.


Mine does not. I only get free TT >TT

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