BT scam (I take no responsibility for source but believe it to be genuine) - HotUKDeals
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BT scam (I take no responsibility for source but believe it to be genuine)

diabeticguy Avatar
7y, 6d agoPosted 7 years, 6 days ago
The new telephone 'scam' has arrived.

I received a call from a 'representative' of BT, informing me that he was disconnecting me because of an unpaid bill. He demanded payment immediately of £31.00, or it would be £118.00 to re-connect at a later date.

The guy wasn't even fazed when I told him I was with Virgin Media, allegedly VM have to pay BT a percentage for line rental!

I asked the guy's name - the very 'English' John Peacock with a very 'African' accent - & phone number - 0800 0800 152.

Obviously the fella realized I wasn't believing his story, so offered to demonstrate that he was from BT. I asked how & he told me to hang up & try phoning someone - he would disconnect my phone to prevent this.


My phone was dead - no engaged tone, nothing - until he phoned me again.

Very pleased with himself, he asked if that was enough proof that he was with BT. I asked how the payment was to be made & he said credit card, there & then.

I said that I didn't know how he'd done it, but I had absolutely no intention of paying him, I didn't believe his name or that he worked for BT.

He hung up.

Dialled 1471 & phoned his fictitious 0800 number - not recognised.

I phoned the police to let them know, I wasn't the first! It's only just started apparently but it is escalating.

Their advice was to let as many people know by word of mouth of this scam. The fact that the phone does go off would probably convince some people it's real, so please let as many friends & family aware of this..

This is good but not that clever. He gave the wrong number - it should have been 0800 800152 which takes you through to BT Business. The cutting off of the line is very simple, he stays on the line with the mute button on and you can't dial out - but he can hear you trying. (This is because the person who initiates a call is the one to terminate it). When you stop trying he cuts off and immediately calls back. You could almost be convinced! The sad thing is that it is so simple that it will certainly fool the elderly and vulnerable. Obviously, if this scam is real, once they have your credit/debit card details, there is nothing to stop them cleaning out your account.
diabeticguy Avatar
7y, 6d agoPosted 7 years, 6 days ago

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I posted this few weeks ago.

Keep the word spreading

It is genuine also
I've heard about this too, and I work for BT. They would move you to OCB (outgoing calls barred) before TOS (taken out of service where a dial tone would still exist but would not let you make or recieve calls). If true all the scammer on the other end of the phone is doing is hanging on the line (possibly on monitor or with the secrecy button pressed). The scamee attempts to make a call can't as there is no dial tone as the scammer has "cut them off" where as he's still there monitoring the line waiting for you to check to see if you can make a call. After you fail to make a call he hangs up (reconnecting your line) and phones you back. BT would not operate in this way, ignore them if you get a phone call like this. And BT has an 0800 that is always displayed as it's CLI but don't know what it is off the top of my head
In some cases, the fraudster will claim that the line needs testing and they will temporarily disconnect it. When the consumer tries to make an outgoing call they are unable to do so. This is simply because the fraudster is still on the line meaning no outbound calls can be made.

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