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BT Total Broadband option 3 query

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Does anyone have Bt Total broadband? on option 3? im kind of getting sick of the expense of the quartely bills, does anyone find option 1 is the same? we dont download anymore as we just use the comp… Read More
saxo_appeal Avatar
9y, 11m agoPosted 9 years, 11 months ago
Does anyone have Bt Total broadband? on option 3?

im kind of getting sick of the expense of the quartely bills, does anyone find option 1 is the same? we dont download anymore as we just use the comp for surfing the net altho we still like the high speed.

any help would be great also as we live in scotland is there any better providers cheaper and maybe faster?

were passed the end of the year contract so we can change supplier anytime now and im thinking it might just be time.

thanks all
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saxo_appeal Avatar
9y, 11m agoPosted 9 years, 11 months ago
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#1
Got Sky tv Saxo?
#2
yeh mate but i dont think sky broadband is here yet

if it is, do i just phone bt and say stop everything then call sky to set it all up?

any good packages with sky at the moment?
#3
okay, firstly, pop your details in here:

http://www.skyuser.co.uk/tools/exchangechecker.php

if that says your ok and can get Sky LLU - then FAB (if not and you can only get Sky Connect, i'd wait, as connect is only re-badged BT BB @£17 a month!!)

If you can get Sky, base, mid or max (free, £5 or £10) you will need to request your MAC code from BT, once you get this you can transfer to SKY. you may need to serve a notice period with BT - depends on your T&Cs.

Have a looksy on Skyuser.co.uk - it's an unofficial Sky Broadband site, run by normal folk - try not to get too bogged down on the problems being discussed as that's what the whole site is there for!

Personally i've had no issues at all with Sky - it's brill!
#4
were on the phone to sky to change lol

he is reading the terms and conditons
#5
samknows website is quite good for checking which ISP's have unbundled (put there own gear in BT's exchanges). BT will probably offer you BT vision installed for nothing to get you re-contracted. I have it and it's alright for the kids room, doesn'tcompare to Sky+ but good for nothing with no compulsory subs.
#6
So it is available for you?

Had you already got your MAC code?

Which one you going for - base, mid or max?
I've got Mid - (the cap is very loosely enforced!!!)
#7
yeh matey, he said you are just beside the exchange and they have 115 places left for connections.

We can choose the mid on for £5 from between 2 and 8 mb or if its still not fast enough we can update to the £10 package between 8 and 16 for which we can get Woo Hoo !!

we have to phone Bt as we just made a payment today so we have to see what that payment was for (months) and also askl for the Mac code


pity there wasnt a deal for a sky plus box or that ?
#8
Unless you're planning on being a download demon, Mid should be enough for you - but if you are 'living inside the exchange' it'd be tempting to go for max just to see how fast you get!!

Do have a look on Skyuser - there's lots of really good advice on there on how to max out your connection speed etc!

One thing i'll say for SKY BB - the connection is rock solid! constant speed and no throttling or packet shaping - I'm always connected at 7616kbs - no drop outs!!
#9
wow, practically 8 meg eh

is there anything that could tell me what im getting BB just now?
#10
You cannot receive AOL LLU

that must be wrong as we def could recieve that as we had AOL at mrs saxos mums house.
1 Like #11
saxo_appeal
wow, practically 8 meg eh

is there anything that could tell me what im getting BB just now?


If you have a router (rather than modem) log into your router, it will tell you what your connection speed is. With most ADSL max services though, the speed fluctuates depending on contention at the exchange. This is due to too many users signed up ~ think too many plugs - not enough sockets!

As the nice man told you, they have 115 spaces left on their equipment, unlike other ISPs, once full, Sky don't keep taking on new subscribers, so even when there's lots of people surfing, there's no drop in speed!!

AOL LLU - don't confuse this with AOL ADSL/MAX - an LLU service is where the ISP has installed their own equipment in the local exchange. AOL ADSL is probably available everywhere as it uses BT's equipment. (just like orange, tiscali, non-cable virgin and BT etc)

LLU stands for Local Loop Unbundling.

As long as your exchange is LLU'd for Sky/Easynet, that's all that matters

:thumbsup:
#12
thanks jayhab for your help.

rep left mate
#13
No problem Saxo, hope you manage to transfer over soon - any luck getting you MAC from BT?
#14
Im going to phone later on mate, i tried last night but i was on the phone for that long waiting i gave up lol
#15
Forgot to mention Saxo, you can get all your off-peak phone calls for free too, if you sign up to Sky Talk (which is free too)
#16
i have Jayhab, we signed up to the £5 a month unlimited calls

after 59 min put the phone down nd then ring again lol
#17
it's good to talk!!!

so you must have got your MAC pretty quickly then!

which package did you go for - Base, Mid or Max?

Have they given you any indication of how long to transfer you over?
#18
yeh mate

went for the mid one and its going to take up to 15 days to switch over, got the mac code no problem (well the lass did as it was her account) altho i can up it to the max speed to make it £10 a month if i dont think its fast enough.

stuff BT like, im going to be saving around £75 every quarter by doing this, and if i was a big time caller my savings would be out of this world.
#19
It's good innit!!!!!!!

hehehehe

Like I said previously, unless you start really hammering the downloads, MID should be plenty for you. Personally, i'm just a little too far from the exchange, so if I upgraded to MAX, I'd see little or no increase in speed, possibly even a decrease!!

Did you have a browse of Skyuser?
#20
not yet mate, will do soon

yeh im glad im going to sky now as i think im going to save loads.

cant wait to get the router now and get all connected,
#21
I did mine pretty easily, but then again mine is a wired connection!

There's some nice little pointers on Skyuser - things you can do to your internal wiring (prior to being connected aswell) that will ensure you have a tip-top connection and hopefully a trouble-free migration.

There's always 1 piece of advice that is given to everyone that migrates to SKY:

When you have migrated, ensure you contact your old ISP and confirm that you have left them, don't rely on the MAC process to close your old account (something to do with going from BT equipment onto Sky's LLU equipment that means the MAC doesn't show as being used on your old ISP's system - therefore they think you've changed your mind and decided to stay!)

Do everything that you can to ensure and confirm that your account with your old ISP is closed. Or bills they keep a' comin'!!!!!


nice one and good luck - see you over on Skyuser!
#22
im on option 3 as well think i might just jump ship as well

great posting (:
#23
Go for it Chuf - if you can get it - go for it!!

BTW I do not work for Sky - although I wish I had some sort of commission deal for the number of people i've recommended!!!
#24
i take it this is okay for me......................

You can receive Sky / Easynet LLU
#25
which speed test do i do adsl or adsl2?
#26
Rockin' and Rollin Chuf - you're good to go with Sky too!

Presuming you're already on Adsl, do the ADSL2 test (that's the equipment that Sky use and BT have not yet started rolling out!!) You will need to know the attenuation on your phone line, you can get this by logging into your router. It will tell you (more or less) the speed you can expect to receive on Sky BB!
#27
jayhab
Rockin' and Rollin Chuf - you're good to go with Sky too!

Presuming you're already on Adsl, do the ADSL2 test (that's the equipment that Sky use and BT have not yet started rolling out!!) You will need to know the attenuation on your phone line, you can get this by logging into your router. It will tell you (more or less) the speed you can expect to receive on Sky BB!



ummmm bein thick where do i find the attenuation from me homehub?:?
#28
Chuf dont worry about the test, when you phone sky they do a test on your line anyway mate

then they tell you what speeds you will get, might even be "up to" 16mg
1 Like #29
Sorry Chuf, not sure about extracting results from a Homehub - as I don't have one! With a normal router you log into it by typing the numerical address (or whatever it's called) 192.168.0.1 - for me (netgear) and then navigate to the stats page.....
#30
thanks for the info (:
#31
sky let me down got the mac code then they say they have no room on the exchange for me.......................
Great!!!!!!!!!!!!!!
#32
chuf
sky let me down got the mac code then they say they have no room on the exchange for me.......................
Great!!!!!!!!!!!!!!


ouch - bad news chuf.... :-(

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