Used voucher for 25% xmas eve, Got the following message tonight:
""""Dear xxxx xxxxxxxxxxxxxxxxxxx
Thank you for choosing to place an order with burton.co.uk.
We take the security of our customers very seriously and to protect it we routinely check for anything that gives us cause for concern. As a result unfortunately we have had to cancel your order (no. XXXXXX), which of course you have not been charged for.
We're more than happy to discuss this with you if you think we?ve made an error. To talk to a member of the Burton Customer Services team, please call us on 0844 984 0260"""
Phoned them at 8pm (phone open till 9pm). They say they dont have the info avaliablle. I should ring am tomorrow.
Sounds like passing the buck.
Should they honour the deal, any advice any one can give me would be great