Does anyone know how long someone has to examine goods you send them?
We have had a buyer call us today at work to say that one of things we couriered to them is broken - it was signed for on 24th May, so pretty much a month ago!
They have sent photos and it is definitely broken, but shouldn't they have checked it before this and let us know - maybe within a week of receiving it? I am kind of thinking they have broken it and are just trying it on ...
I have tried to google this, but can't seem to find a definite timescale and wondered if anyone knew? Thanks