I sold a PC on here 2 or so weeks ago, buyer phones every day asking where item is, and the monitor arrives first, and he says its excellently packaged and the wireless keyboard and mouse is sealed as stated.
He said the PC didnt arrive, but as it was a bank holiday weekend it didnt arrive till Tuesday
Tuesday he phones and is rude claiming I ripped him off as the side of pc case is dented and I ask him if hes tested it and he said no he doesnt want to as he is worried! he now claims the monitor is cracked also.
He claims he is a police liason officer and off to work, but then rings me 10 minutes later saying hes testing item and monitor wont power on and im commiting a criminal offense, and im lying and this is a police matter now and I will get arrested etc.
He goes on and on about how he was a fast payer and hes out of pocket and he wants a refund, and everytime I try and speak to him he butts in and is rude.
He demands I send him the booking forms and he can claim or I refund him and me claim
Either way hes got the pc which he wont return.
I then went out and came back from shopping 2 hours later to find 24 missed calls from him! and there was another 10 or so in the following 2 hours but I didnt want to bother speaking to him as he would just annoy me again.
I dont mind claiming just I only have his word its faulty and hes not made any effort to check if its just the power cable on monitor etc(which is first thing I would do)
He has phoned me a few times per day since then.
Also what about the new and sealed keyboard and mouse! and he even said the PC powers on and sounds ok just theres no picture!
Other silly things are he claimed I ripped him off as theres a sticker saying the PC is a celeron on the front and the dvd drive bays just say DVD rom on one and cdrw on one below and he complains saying I said it had a DVD'rw and a DVDrom/cdrw below it and again I was commiting fraud etc.
How do I deal with this person!