Back in February I placed an order over the internet for an item and they accepted the order and took payment from my credit card. Since then I have phoned up to see where my goods are and been told that they are on backorder and the new date is blah blah. Every time I have phoned back on the new date it has always been put back again and again until finally today they have told me that they cannot fullfill the order as their supplier has discontinued the item. This item has not been discontinued by the Manufactuer as I checked today with them.
Does anybody know my rights as order has been accepted and payment taken?? They want to refund my money but as the item was bought at an excellent price I want them to supply it. Thank you.