Calling all W890i owners (especially those on O2) - HotUKDeals
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Calling all W890i owners (especially those on O2)

PoisonJam Avatar
8y, 7m agoPosted 8 years, 7 months ago
I recently got a W890i as an upgrade for my previous W710i, which I've been very happy with for the last 12 months. I like the W890i almost across the board except for one minor issue - I can't get a signal in most places! Maybe this is nit-picking to expect a phone to be able to make calls at least 50% of the time but apparently this is a big ask of my W890i.

I could get a signal on my W710i almost anywhere: home, work, the car no matter where I was driving and the GF's house but with the W890i the only place I can get a signal is at home. I'd expect such a slim phone to have a slightly compromised internal aerial but this is a joke. Most of the time it says "Emergency calls only" but occasionally is says "No network available".

So, is anyone out there having the same issue or do you think I have a faulty phone? Please state which provider you are with, too. Thanks
Other Links From O2:
PoisonJam Avatar
8y, 7m agoPosted 8 years, 7 months ago
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Comments/page:
#1
Phone is faulty.Take it back to the shop and ask for replacement.
#2
Definitely faulty!!
#3
Rimi
Phone is faulty.Take it back to the shop and ask for replacement.


Unfortunately it's an online tariff so it was couriered so do I have to send it back or will the O2 shop be able to deal with it/replace it?

Typical, for the past 10 mins I've had a perfect signal at my office desk where I've had "Emerg calls only" for the past 2 days...

Thanks for the replies :thumbsup:
#4
PoisonJam
Unfortunately it's an online tariff so it was couriered so do I have to send it back or will the O2 shop be able to deal with it/replace it?

Typical, for the past 10 mins I've had a perfect signal at my office desk where I've had "Emerg calls only" for the past 2 days...

Thanks for the replies :thumbsup:


Take it to any O2 shop,they should help.
#5
if u ring them they will sometimes do a trade and replace, where they collect faulty phone and deliver replacement at the same time.
#6
Also learned today that the screen is pretty much unusable in any kind of bright daylight!
#7
I should probably have followed this up. Got O2 to do a courier swap for a new one and the replacement works perfectly :thumbsup: The signal is even better than on my W710i, which I was always very happy with.

The first one was obviously just dodgy.
#8
i got a full 3g signal in central london but 3 bars in e15 east london. But it still works

the shop i bought it from in central london had a 3 mobile aerial ,on the shop. But i noticed their 3 usb modem dongle was really slow even with the tower

The phone was ok though. I hear that there isnt as much coverage outside london.

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