Can a website charge me more than the total when I placed the order? - HotUKDeals
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Can a website charge me more than the total when I placed the order?

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Can a website charge me more than the total when I placed the order? I placed an order but have been charged more than the total. I have a copy of the screen with the order total and also a copy of… Read More
calico_cat Avatar
7y, 8m agoPosted 7 years, 8 months ago
Can a website charge me more than the total when I placed the order?

I placed an order but have been charged more than the total. I have a copy of the screen with the order total and also a copy of the Visa Verified screen which states the amount I thought I was paying.

I used a promotional code which seemed to add a bigger discount than it should.

(This is not related to Littlewoods etc)

Any help would be appreciated.
Thanks.
calico_cat Avatar
7y, 8m agoPosted 7 years, 8 months ago
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1 Like #1
No they cant charge you more, contact customer services and tell them you have the proof and demand a refund (who is the company if you dont mind letting us know)
1 Like #2
They "can", as they did.
Is it legal? No.
#3
I just read your line

"I used a promotional code which seemed to add a bigger discount than it should"

So if it was a mistake with the code then i dont think you can do much, is the price your were debited the actual cost it should have been (with the correct discount)
#4
It was from the BMJ (British Medical Journal) website. They sent me a unique code for 10% off but it actually gave me 40% off. The amount debited is for the 10% off.

Is it still legal for them to have debited more from me without contacting me?
#5
Anyone else? :)

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