Can anybody help with this computer problem - HotUKDeals
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Can anybody help with this computer problem

preciousb Avatar
6y, 8m agoPosted 6 years, 8 months ago
We use Chatsworth - Merlin Software at work where it allows us to proccess our stock checks, order, invoices etc.

We recently got a new pc and we dont know how to connect it to the chatsworth server so we can use the merlin software on the new pc.

We have contacted them but they will get techsupport to give us a call next week although the quicker we work it out the better.

Not sure if what i am saying is too vague as i am not good with servers, networks etc.

Anyone using this type of software for their own business and know what to do?

Thanks
preciousb Avatar
6y, 8m agoPosted 6 years, 8 months ago
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#1
No idea, too specialist for asking on a forum I'm afraid unless there is someone with experience of the server and the software lol.

Most likely just have to wait until they call back I'm afraid.
#2
Have you actually installed the software yet?
#3
DragonChris;8039088
No idea, too specialist for asking on a forum I'm afraid unless there is someone with experience of the server and the software lol.


I think that was the point of their post....:whistling:
#4
dxx
Have you actually installed the software yet?


No i guess it works through a ethernet cable connected to that server and then to a wireless router. I asked my boss if anyone else knows. I am fairly new to the company still. 1 week to be precise.

He told me hes clueless. I then checked on the computers that already have the merlin software installed. It is like two boxes of an internet connection on the desktop which you click on and then the merlin software opens. The software is like a blue bios screen.

Am guessing i have to connect to a network or something from network connections but i dont have a clue myself to be sure. And i dont want to mess anything up for the rest of the computers connected to that server.

I think il just wait for the call and see what happens. Thanks all for the help.
#5
You'll probably have to install it on the new P.C. before you can access the data on the server. Have you not got an installation disk from when it was installed on your other P.C.? You might need to pay extra if you haven't got a licence to use it on other P.C.s

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