So earlier in the week i ordered two of http://www.wheelspinmodels.co.uk/item/HPI-80828-MIP-CVD-Bone-6x46mm-1Pc-Pro4-Purple-Aluminium__1691
this item from online model shop "Wheelspin Models". I got an email Monday morning telling me they were out of stock, and a number to phone and cancel my order if i so chose.
Turns out that they were out of stock because they have to order these parts in specially. He told me they would almost definetly be here for Friday though. They literally just buy them from another RC website and sell them on. If i'd have known this i would have just done this myself, but i needed them for Friday so i just said "Whatever" and didnt cancel.
Now, partly due to the postal strikes i wont get my parts by then and the bloke wont let me cancel my order because he says hes ordered them in specially. I feel a bit wronged here because nowhere on their site does it mention that these items cannot be returned for whatever reason. Don't my statutory rights allow me to return products for a refund/credit note?
I would argue that he shouldnt list these parts on his site without some sort of message saying that they are non-returnable. The http://www.consumerdirect.gov.uk/after_you_buy/buying_at_home/returning-cancelling/
Consumer Watchdog site seems to agree with me.
If anyone can offer me any help or suggestions please i would be really grateful.