Can anyone help with loss of internet connection when house phone rings ??? - HotUKDeals
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Can anyone help with loss of internet connection when house phone rings ???

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As above really... every time the house phone rings the computer, X box and PS3 all loose connection.. What can i do to solve this Thank you in advance for your help
frollickingfrill Avatar
7y, 7m agoPosted 7 years, 7 months ago
As above really... every time the house phone rings the computer, X box and PS3 all loose connection..

What can i do to solve this

Thank you in advance for your help
frollickingfrill Avatar
7y, 7m agoPosted 7 years, 7 months ago
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1 Like #1
Change the microfilter(s), and ensure they are present on all extensions.
#2
Switch off the phone. :-D Internet much more important:-D

Seriously, do you have one of the little boxey things plugged into your telephone socket before you pull the other stuff in, (its a filter thingy - I think:oops:)
#3
Microfilter fault
#4
Babbabooey
Change the microfilter(s), and ensure they are present on all extensions.


She will have no idea what you mean by that.
banned 1 Like #5
Filters.

Problem is, you probably have a fault on the line internally. BT would charge a fortune to check it - and wouldnt deal with the fault as its inside the house.
#6
Make sure you have the microfilter plugged in.
1 Like #7
If you phone is a cordless one this could be the problem:

Why do I loss my wireless internet connection when the phone rings?
#8
Babbabooey
Change the microfilter(s), and ensure they are present on all extensions.


kidcat
Switch off the phone. :-D Internet much more important:-D

Seriously, do you have one of the little boxey things plugged into your telephone socket before you pull the other stuff in, (its a filter thingy - I think:oops:)


J4GG4
Microfilter fault


* looks down behind the dusty computer table to see what i can see.... If I dont surface in 5 mins send in the search party :?
#9
borolad94
She will have no idea what you mean by that.


Why, do you know her?

Putting microfilter into Google will provide a wealth of information should she need it.

But as it's nearly hometime on a friday here's a good guide if needed
#10
Babbabooey
Why, do you know her?

Putting microfilter into Google will provide a wealth of information should she need it.

But as it's nearly hometime on a friday here's a good guide if needed



yes, sadly she is my mother...
#11
borolad94
She will have no idea what you mean by that.


you are actually right for once!!! will have to wait for Mr F to get in to help with all the info:? I am blonde after all :-D
#12
borolad94
yes, sadly she is my mother...


Takes back that fact that I admitted you were right :whistling:
#13
borolad94
yes, sadly she is my mother...


Lol, touche. :-D
#14
frollickingfrill
* looks down behind the dusty computer table to see what i can see.... If I dont surface in 5 mins send in the search party :?


Me, me, me..... Can i go first:p
#15
tigerallstars
Me, me, me..... Can i go first:p


you might just get hold of something you never expected :?
#16
frollickingfrill
you might just get hold of something you never expected :?


As long as i don't lose my arm:p
#17
my sister was having this problem for a long time then she called out BT and there ws a cable that was practically in two, they replaced the cable and everything is fine now. It was only when her phone rang that she was getting the problem so may be a cable
#18
octobergirl
my sister was having this problem for a long time then she called out BT and there ws a cable that was practically in two, they replaced the cable and everything is fine now. It was only when her phone rang that she was getting the problem so may be a cable


So you saying it had been torn or pulled into two?


(attention turns to the rabbit :x)
1 Like #19
This can happen for a couple of reasons, the most common being incorrect filter set up or a faulty filter. Do you have a filter in every used socket?? Even sky boxes and fax machines require filtering. Have you tested in the NTE5 master socket (if you have one)?
Do this http://www.broadbandspeedtester.co.uk/images/NTE5_unplugged.jpg
Plug in your router to the test point behind and make a call to your number, does it still do it? Contact your Broadband service provider as it's quite possibly a H/R dis in the network and advise them, they should arrange for a ADSL healthcheck. If the problem does not happen when you try this check your filters etc again and replace if possible.
PM me if you want me to do a test on your line
#20
borolad94
So you saying it had been torn or pulled into two?


(attention turns to the rabbit :x)


Your mum's rabbit hasn't been left out again:whistling:
#21
Paddy_o_furniture;5959462
This can happen for a couple of reasons, the most common being incorrect filter set up or a faulty filter. Do you have a filter in every used socket?? Even sky boxes and fax machines require filtering. Have you tested in the NTE5 master socket (if you have one)?
Do this http://www.broadbandspeedtester.co.uk/images/NTE5_unplugged.jpg
Plug in your router to the test point behind and make a call to your number, does it still do it? Contact your Broadband service provider as it's quite possibly a H/R dis in the network and advise them, they should arrange for a ADSL healthcheck. If the problem does not happen when you try this check your filters etc again and replace if possible.
PM me if you want me to do a test on your line

+1
#22
octobergirl
my sister was having this problem for a long time then she called out BT and there ws a cable that was practically in two, they replaced the cable and everything is fine now. It was only when her phone rang that she was getting the problem so may be a cable


Ummmm theres a thought !

Paddy_o_furniture
This can happen for a couple of reasons, the most common being incorrect filter set up or a faulty filter. Do you have a filter in every used socket?? Even sky boxes and fax machines require filtering. Have you tested in the NTE5 master socket (if you have one)?
Do this http://www.broadbandspeedtester.co.uk/images/NTE5_unplugged.jpg
Plug in your router to the test point behind and make a call to your number, does it still do it? Contact your Broadband service provider as it's quite possibly a H/R dis in the network and advise them, they should arrange for a ADSL healthcheck. If the problem does not happen when you try this check your filters etc again and replace if possible.
PM me if you want me to do a test on your line



great help paddy :thumbsup: Mr f will be looking into all these :-D
tigerallstars
Your mum's rabbit hasn't been left out again:whistling:

:oops:
SUMMONER
+1

Cheers
#23
You get this sorted?

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