Can I cancel Virgin Media Contract without penalty because VAT rise is a price rise? - HotUKDeals
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Can I cancel Virgin Media Contract without penalty because VAT rise is a price rise?

ApoBateman Avatar
5y, 11m agoPosted 5 years, 11 months ago
I am tied into a Virgin Media contract through to July but wish to cancel because I am moving abroad. I phoned the virgin team today to look at options and asked whether the VAT rise allowed me to end my contract without penalty since their T&C does refer to an increase in prices as being one of the reasons you can terminate (within 30 days of being notified or of the rise being billed). I was told it did not count because it wasn't significant enough and because it was a vat rise. My view is that they are increasing their prices - not by a flat 2.5% - so therefore I could terminate. They disagreed. Any advice appreciated please.

Thanks
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ApoBateman Avatar
5y, 11m agoPosted 5 years, 11 months ago
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banned#1
You're wanting to leave because you're moving abroad right? What has the increase in VAT got to do with it unless you're searching for an excuse?

It's tuff but you'll have to honour your contract. It's only fair.
#2
How much are they increasing their prices by if not 2.5% ?.
#3
To be honest doubt you have a leg to stand on. The VAT increase is not their doing and is not likely to be seen as a reason to cancel the contract.
#4
I think from what has been said before that it has to go up by more than 10%. I also think that a forced tax increase will be excluded.
1 Like #5
I assume if you read your terms and conditions it will say that VAT rise is not a reason to quit.
#6
not a chance
#7
But it doesn't say anything about if the vat changes you cant quit so therefore they are not abiding to the contract?
[mod]#8
I would say no.
#9
Nope but if you are moving abroad i would be overly surprised if they pursued you for the outstanding debt.
#10
"F Paying for your services

1. You must pay the charges for the services as set out in our price guides or as otherwise notified to you, together with any applicable value added tax or other applicable taxes"
banned#11
Deccc
But it doesn't say anything about if the vat changes you cant quit so therefore they are not abiding to the contract?


It doesn't say if I fall over in the street I can't quit, but I doubt that would be accepted as a valid reason either.

VAT going up isn't a price increase, it's VAT increase. Even if VAT went up to 80% your contract wouldn't allow you to cancel because of that.
[mod] 1 Like #12
http://i141.photobucket.com/albums/r68/dotec/ClutchingStraws.jpg
#13
colinsunderland
Deccc
But it doesn't say anything about if the vat changes you cant quit so therefore they are not abiding to the contract?
It doesn't say if I fall over in the street I can't quit, but I doubt that would be accepted as a valid reason either.VAT going up isn't a price increase, it's VAT increase. Even if VAT went up to 80% your contract wouldn't allow you to cancel because of that.

Virgin arent putting up their fees by a flat 2.5%. It is variable. By a small amount - but in their words they are rounding things up and down across the products to make it neat and tidy. So the net effect to me as a customer is a price increase which is not exactly 2.5%, but is still an increase, and therefore do I have the right to end the agreement without penalty within 30 days. I am sure it is unlikely - but there is nothing in the T&C's that says how much the increase has to be from what I can see.
#14
ApoBateman
colinsunderland
Deccc
But it doesn't say anything about if the vat changes you cant quit so therefore they are not abiding to the contract?
It doesn't say if I fall over in the street I can't quit, but I doubt that would be accepted as a valid reason either.VAT going up isn't a price increase, it's VAT increase. Even if VAT went up to 80% your contract wouldn't allow you to cancel because of that.


Virgin arent putting up their fees by a flat 2.5%. It is variable. By a small amount - but in their words they are rounding things up and down across the products to make it neat and tidy. So the net effect to me as a customer is a price increase which is not exactly 2.5%, but is still an increase, and therefore do I have the right to end the agreement without penalty within 30 days. I am sure it is unlikely - but there is nothing in the T&C's that says how much the increase has to be from what I can see.
If they are increasing their prices on top of the VAT increase then yes you have grounds to cancel. However you might want to wait until you receive a bill, the rounding off may only be for new customer. I can't see it being difficult for them to only increase VAT for existing customers.

I don't understand the hate, its a dog eat dog world we do what we must, do not be put off ApoBateman. Remember Zavvi and giftcards?
#15
I know this is not an ideal solution but if you're moving abroad why not just default on the contract. Debt collectors aren't going to be able to get you.

OK guys I've just raised my deflector shield to full so FLAME ON
#16
stiffnuts
I've already seen another of these threads. Absolutely 100% pathetic!

Is there something about the concept of trying to save a fairly significant amount of money through completely valid and legal means that goes against the spirit of this site? I have no loyalty to Virgin whatsoever. I agreed to their terms and conditions, I pay the monthly fee. If I don't need to pay the remaining 6 months because of a get out clause in the contract I'll take advantage of that. It really wasn't a question of how pathetic the issue was, but thanks for your useful opinion.
#17
ApoBateman
stiffnuts
I've already seen another of these threads. Absolutely 100% pathetic!


Is there something about the concept of trying to save a fairly significant amount of money through completely valid and legal means that goes against the spirit of this site? I have no loyalty to Virgin whatsoever. I agreed to their terms and conditions, I pay the monthly fee. If I don't need to pay the remaining 6 months because of a get out clause in the contract I'll take advantage of that. It really wasn't a question of how pathetic the issue was, but thanks for your useful opinion.


My opinion wasn't useful it was just an opinion so no need to thank me. Its embarrassing and humiliating to try and get out of a contract because of the increase VAT. Not only that but it shows a real lack of understanding.
#18
i work with a fair few online retailers/suppliers etc very few plan to increase the price of the goods sold.
i like all the adverts i see saying "beat the VAT rise..buy now!" even if people do put the prices up it really is such a small amount u shouldnt worry about it
#19
stiffnuts
ApoBateman
stiffnuts
I've already seen another of these threads. Absolutely 100% pathetic!
Is there something about the concept of trying to save a fairly significant amount of money through completely valid and legal means that goes against the spirit of this site? I have no loyalty to Virgin whatsoever. I agreed to their terms and conditions, I pay the monthly fee. If I don't need to pay the remaining 6 months because of a get out clause in the contract I'll take advantage of that. It really wasn't a question of how pathetic the issue was, but thanks for your useful opinion.
My opinion wasn't useful it was just an opinion so no need to thank me. Its embarrassing and humiliating to try and get out of a contract because of the increase VAT. Not only that but it shows a real lack of understanding.
You're right. Your opinion wasn't useful. It wasn't worth posting. It didn't add any value to the question, which clearly was posted due to a lack of understanding, otherwise it wouldn't have been posted in the first place.

Edited By: ApoBateman on Dec 14, 2010 13:37
banned#20
ApoBateman
stiffnuts
ApoBateman
stiffnuts
I've already seen another of these threads. Absolutely 100% pathetic!
Is there something about the concept of trying to save a fairly significant amount of money through completely valid and legal means that goes against the spirit of this site? I have no loyalty to Virgin whatsoever. I agreed to their terms and conditions, I pay the monthly fee. If I don't need to pay the remaining 6 months because of a get out clause in the contract I'll take advantage of that. It really wasn't a question of how pathetic the issue was, but thanks for your useful opinion.
My opinion wasn't useful it was just an opinion so no need to thank me. Its embarrassing and humiliating to try and get out of a contract because of the increase VAT. Not only that but it shows a real lack of understanding.

You're right. Your opinion wasn't useful. It wasn't worth posting. It didn't add any value to the question, which clearly was posted due to a lack of understanding, otherwise it wouldn't have been posted in the first place.

I disagree. Dont sign up to a contract if you dont want to become obligated

btw, have you rang VM and explained the situation? Probably get better info than random internet strangers ;)
#21
I've have no problem with people (using a loophole) wanting to leave early if they lose their job or their circumstances change financially. But to try and wiggle out of a contract due to the VAT increase because you are allegedly moving abroad is a non starter.
#22
stiffnuts
I've have no problem with people (using a loophole) wanting to leave early if they lose their job or their circumstances change financially. But to try and wiggle out of a contract due to the VAT increase because you are allegedly moving abroad is a non starter.


What if he's moving abroad and taking a pay cut?
banned#23
gratts
stiffnuts
I've have no problem with people (using a loophole) wanting to leave early if they lose their job or their circumstances change financially. But to try and wiggle out of a contract due to the VAT increase because you are allegedly moving abroad is a non starter.


What if he's moving abroad and taking a pay cut?


you bumped a 3 week old thread to post that?
he shouldn't have signed a contract
1 Like #24
ARE YOU MAD, OFCOURSE YOU CAN GET IT CANCELLED, I DID THE SAME THING WITH ORANGE MOBILE, ALL YOU NEED TO DO IS APPEAR ANGRY, START SHOUTING ABIT AND MAKE THEM CALL THEIR SUPERIORS! AFTER 30MINS OF ARGUING ON THE PHONE, THEM REALISING YOU WONT GIVE UP.... THEYLLL ACCEPT!! DO IT IT WORKSSS
[mod]#25
clearlymad
ARE YOU MAD, OFCOURSE YOU CAN GET IT CANCELLED, I DID THE SAME THING WITH ORANGE MOBILE, ALL YOU NEED TO DO IS APPEAR ANGRY, START SHOUTING ABIT AND MAKE THEM CALL THEIR SUPERIORS! AFTER 30MINS OF ARGUING ON THE PHONE, THEM REALISING YOU WONT GIVE UP.... THEYLLL ACCEPT!! DO IT IT WORKSSS


and you signed up to post that ? oO and is your caps lock stuck ?
#26
clearlymad
ARE YOU MAD, OFCOURSE YOU CAN GET IT CANCELLED, I DID THE SAME THING WITH ORANGE MOBILE, ALL YOU NEED TO DO IS APPEAR ANGRY, START SHOUTING ABIT AND MAKE THEM CALL THEIR SUPERIORS! AFTER 30MINS OF ARGUING ON THE PHONE, THEM REALISING YOU WONT GIVE UP.... THEYLLL ACCEPT!! DO IT IT WORKSSS

i love the internet :)
banned#27
clearlymad
...


I stopped there!
banned#28
clearlymad
ARE YOU MAD, OFCOURSE YOU CAN GET IT CANCELLED, I DID THE SAME THING WITH ORANGE MOBILE, ALL YOU NEED TO DO IS APPEAR ANGRY, START SHOUTING ABIT AND MAKE THEM CALL THEIR SUPERIORS! AFTER 30MINS OF ARGUING ON THE PHONE, THEM REALISING YOU WONT GIVE UP.... THEYLLL ACCEPT!! DO IT IT WORKSSS

NUTJOB -ENOUGH SAID!

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