Hi, I have a dell laptop which came with a blu-ray RW optical drive which is now broken. The rest of the laptop works fine put the optical drive is gone (I think the platform has stopped spinning).
Now its 18 months old which means it should be replaced I believe I was just wondering if someone could point me in the right direction of the laws; sales of goods act, uk, europen or otherwise to quote when I send the request to dell.
I think there is a 2 year minimum for these types of goods but I read conflicting reports and don’t know if I have a legal right to this or if I'm done for.
I would like to have it replaced as these things are around £140 to replace.