can someone help me please? - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

can someone help me please?

£0.00 @
I am trying to connect my new printer to my laptop, i have brought the lead you guys helped me buy and now im following all the instructions in the manual but after connecting the usb cable to printer… Read More
rumela Avatar
8y, 8m agoPosted 8 years, 8 months ago
I am trying to connect my new printer to my laptop, i have brought the lead you guys helped me buy and now im following all the instructions in the manual but after connecting the usb cable to printer and laptop it says that installation will continue automatically but i have been waiting for ages now, no luck. What should i do? After installation the on-line registration is supposed to come on but nothing is happening.please help
rumela Avatar
8y, 8m agoPosted 8 years, 8 months ago
Options

All Comments

(26) Jump to unreadPost a comment
Comments/page:
banned#1
try and print something. it may have installed correctly.
banned#2
i know when i installed my epson the firewall needed turning off whilst installing
#3
just tried to print something off but nothing is happening and im not sure what a firewall is sorry.
banned#4
what printer are you trying to install, and has it told you to turn firwall off or pop up blockers etc,etc
#5
Have you got an installation cd?
#6
trying to install the brother dc-135c and no it has not told me to turn off firewall or pop up blokers or anything like that
#7
i have been using the installation cd
#8
rumela
i have been using the installation cd


Did you connect the printer before or after using the cd?
banned#9
rumela
trying to install the brother dc-135c and no it has not told me to turn off firewall or pop up blokers or anything like that


sorry i dont know then, hang in there someone will come along that will be able to help, good luck :thumbsup:
#10
thank you sassie, and cuzzy i connected the printer after using the installation cd, as prompted.
#11
rumela
thank you sassie, and cuzzy i connected the printer after using the installation cd, as prompted.


The only other thing I can think of is if you are trying to install older software (xp) onto a computer running Vista, you could try downloading printer drivers direct from manufacturers site.
#12
I'll try that thank you for your help.
#14
you did switch it on? soz but had to ask ;)
#15
i did, yes!
#16
I just phoned the company and they said to disable any antiviruses and firewall but they will not tell me how to do it, will anybody share their expertise please?
banned#17
what firewall and antivirus do you have
#18
Im not sure what a firewall is and for the antiviuses i just have the avast, i think. sorry for the ignorance.
banned#19
as you are on vista i am just presuming you have a windows firwall, i have xp so not up on vista, but in xp you got to start, control panel and security
#20
im not on vista, i have windows xp
banned#21
i have to shoot out now, but this link shows you how to disable stuff

http://www.bleepingcomputer.com/forums/topic114351.html
banned#22
rumela;3023140
im not on vista, i have windows xp

if you dont have vista and dont know what a firewall is then you probably dont have one.

which means anyone with a bit of knowledge can get on to your pc and steal anything they like or put a keylogger on your pc. I hope you dont do any personal banking etc on your pc.
#23
I have windows xp. I have just disabled the firewall and avast antivirus so hope it works now but i have a feeling i have avira antivir and i will need to diable that but dont know how to.
banned#24
rumela;3023341
I have windows xp. I have just disabled the firewall and avast antivirus so hope it works now but i have a feeling i have avira antivir and i will need to diable that but dont know how to.

if you have avira then UNINSTALL it. you should NEVER have two antivirus programs on one pc. its slows it down and causes conflicts.
#25
how do i uninstall it, i went onto the control panel but it says that avira is on but does ot give me any options to uninstall or turn it off
#26
rumela
how do i uninstall it, i went onto the control panel but it says that avira is on but does ot give me any options to uninstall or turn it off


in control panel go into add/remove programs, click on avira then the remove button should light up

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!