ordered my shopping on line on wednesday to arrive friday 9-11pm they call at 7pm to say couldnt deliver it as they had no drivers dont have a car so couldnt collect it!!! cant afford £20 for taxi offered to redeliver couldnt as i had carpet fitter coming and couldnt get in my kitchen to put it away!!!!!!!!!!1
guess what found out today they have charged my card for the shopping of course i have bought shoping locally in another shop and spent this money now im going to go over drawn. they said refund could take 3 days!!!!!!arhhhhh~~!!!!! they also told me that this is there policy and if i had gone into store and asked for refund it would take 3 days.
dont know but dont quite think this is same thing!!!!!!!!!!!!!1
GUESS WHAT THE EMAIL WAS DATED TODAY FOR THE REFUND SO THEY ONLY DID THE REFUND TODAY NOT FRIDAY WHEN THEY DIDNT DELIVER.
have written letter of complaint cant afford to make this mistake again as its cost me at least £50 in charges on top of the shopping BEWARNED OF THIS POLICY.