can you cancel sky in october due to the increase in prices? - HotUKDeals
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can you cancel sky in october due to the increase in prices?

n1ttygr1tty Avatar
6y, 4m agoPosted 6 years, 4 months ago
hi i hear sky will be increasing prices by £3 in october, do we have the right to cancel our contract ? or isnt there anything we can do until contract ends? took out contract in feb 2010,
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n1ttygr1tty Avatar
6y, 4m agoPosted 6 years, 4 months ago
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[mod]#1
you might be able to - i cancelled my virgin beginning of this year due to price rises
#2
is there anything in their terms about cancelling due to any increase in prices during your contract, as i cant see any, would be useful to fall back on and use against them when time comes
banned#3
what does your contract say?
#4
so sky have a get out clause if they increase prices.....sounds double dutch to me.
[mod]#5
10. Changing the Conditions

(a) Sky, SSSL and Sky Publications may not change or add to Conditions 2(c) or (d), Condition 3(d), Condition 8 or this Condition 10 except for security, legal or regulatory reasons.

(b) We may change any other Conditions provided that if you reasonably consider that you will be materially disadvantaged by this you may end this Contract under Condition 11(a), even if you are within your Minimum Term.

(c) You will receive at least 31 days written notice of any changes or additions. This right to vary will not be used to change the terms of any special offer which applies to you and you have accepted during the term of the offer.

11. How Long Your Contract Lasts

Unless Conditions 11(a) or (b) apply, you must subscribe to the Service for at least the Minimum Term. The Contract will continue after this time unless it is ended according to the Conditions below. Conditions 5, 6 and 7 will continue to apply after this Contract ends until you return your Viewing Card to SSSL.

(a) You may end this Contract at any time during the Minimum Term by giving us 7 days notice within 21 days of receiving written notice from us if:

(i) we or SSSL tell you we are going to change these Conditions under Condition 10(b) and you reasonably consider that you will be materially disadvantaged by this; or

(ii) Sky Publications withdraws the satellite television magazine (if you are eligible to receive it) and another television magazine is not provided to you in its place; or

(iii) we withdraw any Sky Premium Channel, Stand-alone Premium Channel or bonus channel you are receiving; or

(iv) you reasonably consider that you have been materially disadvantaged by any reduction in the number of Channels within, or the level of service of, your chosen Option.


that may work ?
#6
mine is a rolling contract now as i'm out of my 12 months.. been toying with the idea of Virgin for a bit.. i'm on the 20mb BB but can only get 4mb down my bt line so may switch to virgin, get the V+HD and 10mb fibre BB.. think it's a little cheaper than sky, plus the phone line is cheaper with them than with BT
[mod]#7
I had virgin- never again. Dont get me wrong broadband was great - but the tv picture was shocking,hardly any HD channels and CS was shocking. also if the broadband/tv has a fault the whole lot goes down (had it numerous times).
#8
Was thinking of ditching sky after the summer so another price rise in October has made my mind up, thanks for letting me know about the increase:)
#9
No you cant get out of it due to a price rise, read the terms its in there about it
#10
http://www.sky.com/shop/terms-conditions/tv/

Will the price of my subscription(s) rise during the Minimum Term?

Under the Sky digital Subscription Contract we can increase the prices for the Stand-alone Premium Channels or extra Sky Premium Channels at any time during the Minimum Term.

However, in all other cases we can only increase the relevant Subscription Payment once during the Minimum Term. This increase won't affect you during the first 60 days of your subscription to your chosen service(s) and will not be more than either 10% of your subscription or the increase in the UK Retail Price Index over the last 12 months before we tell you about that price increase, whichever is greater.

Under the Sky digital Subscription Contract, if at any time you change your chosen Service, you will pay the then current price for your new Service from the day you first receive it.
#11
current price £24.45 a month,10% equates to £2.45 the new £3 increase is more than 10% what are my options now?
#12
Love to cancel Sky but i need it for sky sports .WWE and pay per views,cant use BT as they stream it, my internet connection is soon to be 512kbs, was hoping freesat would offer as an option sky sports and pay events but doesnt look like it, not in any cable area so stuck with them for another few years
#13
Ahhh, this might explain why they gave me 3 months on the Sky Sports 2, 3 and 4 plus the HD versions, that ends in October.
#14
to be honest a 12 month contract should be just that, a set price for the full 12 months, how they can get away with increasing the price during that time i will never know.
#15
n1ttygr1tty
to be honest a 12 month contract should be just that, a set price for the full 12 months, how they can get away with increasing the price during that time i will never know.


They can 'get away with it' because you sign a contract agreeing that the prices may rise once within the minimum term, as mentioned above.
#16
yup it also states it will not be more than 10% of your bill, which it is
#17
n1ttygr1tty
yup it also states it will not be more than 10% of your bill, which it is


How do you know this?
#18
n1ttygr1tty
yup it also states it will not be more than 10% of your bill, which it is


Where does it say that?
#19
n1ttygr1tty
http://www.sky.com/shop/terms-conditions/tv/

Will the price of my subscription(s) rise during the Minimum Term?

Under the Sky digital Subscription Contract we can increase the prices for the Stand-alone Premium Channels or extra Sky Premium Channels at any time during the Minimum Term.

However, in all other cases we can only increase the relevant Subscription Payment once during the Minimum Term. This increase won't affect you during the first 60 days of your subscription to your chosen service(s) and will not be more than either 10% of your subscription or the increase in the UK Retail Price Index over the last 12 months before we tell you about that price increase, whichever is greater.

Under the Sky digital Subscription Contract, if at any time you change your chosen Service, you will pay the then current price for your new Service from the day you first receive it.


But where does it say that it's going up by over 10%?

What package are you on?
#20
it says 10% of your subscription, mines £24.45 a month, x 10% equates to £2.45 the rise is £3 in october, hence its more than 10% if u get what i mean
#21
n1ttygr1tty
it says 10% of your subscription, mines £24.45 a month, x 10% equates to £2.45 the rise is £3 in october, hence its more than 10% if u get what i mean


What channels do you get for the £24.45 a month, and where did you read it's going up £3 per month?

From what I've read (and hasn't been confirmed by Sky) the basic channels (6-mix) is going up £1 from £23 to £24, and it's only the Sky Sports packages which are going up by £3 - none of these will equate to over a 10% price hike though.
#22
i got all channels, sports hd movies, all for half price, for 12 months, there was a code going rnd back in feb, search it on here,

how do u not make it over 10% then? if my subscription is 24.45? and thats without the price rise of £3 it will be £27.45 in october this new rise is clearly more than 10% if you look at my subscription, i was never that good at maths lol i guess i must be missing something if i got it wrong?
#23
it doesnt matter if its just sports does it? end of the day its a price rise that will in effect be more than 10% of my current subscription, and in skys terms it clearly states it will not be more than 10% rise
#24
n1ttygr1tty
i got all channels, sports hd movies, all for half price, for 12 months, there was a code going rnd back in feb, search it on here,

how do u not make it over 10% then? if my subscription is 24.45? and thats without the price rise of £3 it will be £27.45 in october this new rise is clearly more than 10% if you look at my subscription, i was never that good at maths lol i guess i must be missing something if i got it wrong?


If you're on 50% off, your price rise will only be £1.50 then until your discount period finishes.
#25
how do you get the figure £1.50 from if my current subscription is £24.45? and the price rise is £3, just because i have 50% off my subscription for 12 months doesnt mean i will get 50% off the price rise, the £3 rise is for everyone regardless what package your on, if you have sky sports
#26
n1ttygr1tty
how do you get the figure £1.50 from if my current subscription is £24.45? and the price rise is £3, just because i have 50% off my subscription for 12 months doesnt mean i will get 50% off the price rise, the £3 rise is for everyone regardless what package your on, if you have sky sports


I sincerely doubt they'd let you out of your contract for complaining about a £3 price increase when you're getting the full package for half price!! I imagine they'd say that it would only apply if it was more than 10% of the full package price.

Whatever the case, I wish you luck and hope you get what you're after. I'm not saying I don't think you should be able to cancel- I just don't think that they'll allow it given the circumstances you've explained. Whatever the case, I doubt you'd be allowed to cancel until October when the price increase kicks in. Although from what I'm reading, prices are actually increasing from 1st September. Also, it's only Sky Sports 1 & 2 that are increasing by £3 so Sky might say that if you don't want to pay that increase, then you'd have to cancel your Sky Sports subscription and see out the rest of your term.
#27
to be honest if the package was full or half price its irrelavant fact is the terms clearly state that it wont rise above 10%, i know nothing can be done until it comes into effect in either sept or oct but i will make sure they know about it when its time to ring them, i will cancel sports begining of august, as you need to give them 30 days notice, will see how it goes have already emailed sky about this am awaiting their responce to the 10% term
#28
god what a whinger!!!

think you should count yourself lucky you are only paying half price. you wouldn't get anything close to your package for that price, even with an extra £3 to pay!
#29
well if things were left to people like u then companys would get away with everything,u dont just sit back and accept price rises when its clear they break their contract with u. if your happy with paying extra when u dont have to then simply sit back and do nothing

as for getting the package half price i suggest you do some research rather than just accept what they offer you, its called haggling, if u dont ask you dont get, simple as. as i say if your happy to pay full whack when sometimes u dont have too then thats ur choice,

i,m not a whinger as u put it, i just STAND up to my RIGHTS when they break their own terms, i suggest u do the same

Edited By: n1ttygr1tty on Jul 23, 2010 10:01: .
#30
n1ttygr1tty
how do you get the figure £1.50 from if my current subscription is £24.45? and the price rise is £3, just because i have 50% off my subscription for 12 months doesnt mean i will get 50% off the price rise, the £3 rise is for everyone regardless what package your on, if you have sky sports


Do I really need to explain that?

You're on a 50% discount, not a £24.45 discount. If you look at your Sky bill you'll see that the charge you the full amount for the package and then credit you with 50% of that price. It doesn't matter if they put the total price up £3, or reduce it by £20 - you'll still get a 50% credit of the total amount.
#31
i know i get a discount of 50% think your missing the point a £3 increase will be more than 10% stated in their terms, i,m not disputing i,m on a 50% discount, what i am disputing is they will be increasing my bill by more than 10% which currently stands at £24.45, if you get the figures from that, they intend to increase my bill by £3 as i have sky sports, 10% of £24.45 equates to £2.45 , if they charge an extra £3 this is abviously more than 10% as stated in their terms,
#32
n1ttygr1tty
i know i get a discount of 50% think your missing the point a £3 increase will be more than 10% stated in their terms, i,m not disputing i,m on a 50% discount, what i am disputing is they will be increasing my bill by more than 10% which currently stands at £24.45, if you get the figures from that, they intend to increase my bill by £3 as i have sky sports, 10% of £24.45 equates to £2.45 , if they charge an extra £3 this is abviously more than 10% as stated in their terms,


I think you're missing the point that the £3 increase will be on the gross price of the bill, not the net amount you pay. £3 on £48.90 is less than 10%.

You won't pay £3 extra until your 50% off deal is finished - until then you'll pay £1.50 extra.

Look at it the other way. What if they were reducing the Sky Sports package by £3; would you expect them to reduce your current £24.45 by £3, or by £1.50?
#33
n1ttygr1tty
i know i get a discount of 50% think your missing the point a £3 increase will be more than 10% stated in their terms, i,m not disputing i,m on a 50% discount, what i am disputing is they will be increasing my bill by more than 10% which currently stands at £24.45, if you get the figures from that, they intend to increase my bill by £3 as i have sky sports, 10% of £24.45 equates to £2.45 , if they charge an extra £3 this is abviously more than 10% as stated in their terms,

it's not too difficult to understand

your contract

£49
50% discount credited £24.50
leaving you to pay £24.50

new price
£49+3=£52
50% discount credited £26
you pay £26

until the end of the 12 month period, jeez
#34
is it me or are people not understanding what i,m saying??

suggest you read the terms again, then maybe u will understand what i,m talking about, i,m not talking about what discount i get, i,m talking about the £3 increase in subscription, the terms n conditions state "and will not be more than either 10% of your subscription " my subscription is £24.45 at present, work it out if they add £3 that would make it more than 10% increase in my bill! ..... hence they are breaking the terms,putting it simple terms ......my current subscription £24.45 x 10% works out as £2.45 !!! their increase is £3 in october, in other words the £3 charge is more than the 10% allowed currently stated in their conditions.
#35
n1ttygr1tty
is it me or are people not understanding what i,m saying?? suggest you read the terms again, then maybe u will understand what i,m talking about, i,m not talking about what discount i get, i,m talking about the £3 increase in subscription, the terms n conditions state "and will not be more than either 10% of your subscription " my subscription is £24.45 at present, work it out if they add £3 that would make it more than 10% increase in my bill! ..... hence they are breaking the terms,putting it simple terms ......my current subscription £24.45 x 10% works out as £2.45 !!! their increase is £3 in october, in other words the £3 charge is more than the 10% allowed currently stated in their conditions.

LOOK AT MY POST ABOVE, YOU WILL BE PAYING AN EXTRA £1.50 WHILE STILL ON THE 50% DISCOUNT DEAL, WHICH IS WELL BELOW 10% INCREASE

If they increased your current payment by 10% you would be paying £24.50+£2.45=£26.95, but you will actually be paying £26, im sure if you complain that you want to be charged an extra 10% they would be more than willing to up your payments to £26.95

Edited By: ivegotalobon on Jul 23, 2010 03:01: Added extra primary school level maths
#36
its not rocket science
as your sub is half pricet that makes your full sub £48.90
+ £3 = £51,90
as you still have half price promo till end of 12 months you will only pay £25.95
and thats less than a 10% increase
#37
n1ttygr1tty
is it me or are people not understanding what i,m saying??

suggest you read the terms again, then maybe u will understand what i,m talking about, i,m not talking about what discount i get, i,m talking about the £3 increase in subscription, the terms n conditions state " and will not be more than either 10% of your subscription " my subscription is £24.45 at present, work it out if they add £3 that would make it more than 10% increase in my bill! ..... hence they are breaking the terms,putting it simple terms ......my current subscription £24.45 x 10% works out as £2.45 !!! their increase is £3 in october, in other words the £3 charge is more than the 10% allowed currently stated in their conditions.


Your subscription isn't £24.45 though, is it. Your subscription is £48.90 - they're just giving you a 50% discount. Like I said before, check your bill and see how much it says your subscription is.

This is mine:

Entertainment Pack with Movies Pack 25/07/10 - 24/08/10 £39.00
Viewing Subscription Discounted 25/07/10 - 24/08/10 £9.75 CR
Subtotal: £29.25

My 'Subscription' is £39. I 'pay' £29.25.

Your ''Subscription' is £48.90. You 'pay' £24.45. A £3 increase will put your 'subscription' up by less than 10%.


If you're that desparate to get out of your contract you'll need a better argument than the one you've got tbh.



Edited By: midlandscomics on Jul 23, 2010 03:21: ..
Edited By: midlandscomics on Jul 23, 2010 03:22: ..
Edited By: midlandscomics on Jul 23, 2010 03:22: ..

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