Is it possible to get Virgin to install the V+ box or 50mb broadband for free?
I already have 20mb broadband and a normal cable set top box and can't imagine why they would want to charge £99 to install the v+ and £50 to install the router/modem for the broadband.
I argued with the guy on the phone who was unable to explain why I had to have an engineer out. Apparently you have to have an engineer, period, therefore they want to charge me about £150 in ridiculous installation charges.
I'm sure I can upgrade and fit the equipment myself.
Any ideas if it's possible to somehow tell them to go to hell and just deliver the equipment for me to do it myself?
Incidentally, they were quoting an additional £11 a month to go from 20mb to 50mb broadband.