I need some advise here.
I am in a contract with Virgin from April this year. I have internet, phone, tv.
This is a rented house, I am hopefully moving to my own new house, but this is in a non cable area.
I checked and they cant provide the same cable package I have in my new house.
I have called to cancel and they say I have to pay early disconnection fees.
My question is... if they cant move my package ( wouldnt mind continuing with them really), is it fair that they still charge for early finishing ??
I mean logistically we cant continue together, so why is it that we get the same penalty of a person that just changed their mind and want to cancel anyway...
I feel they would be more oin breach of contract than I am...
Do I have a foot to stand in here ??
They said to put all in writing as they have adivised on phone and that will not change... you think , our written letter will be to any avail?
we are facing more than £ 90 fees.
Hope you can throw some light on this :)