i know u have to give them one months notice
but do u do this by phone or written?
ideally i would like to stay on the contract and upgrade but reduce my £30 a month bill (£40+ after vat and call charges)
does it work like any contract whereby i phone retentions (do they have a retentions department?) and try get a better deal?
any help would be appreciated as its up in october:thumbsup: