I am currently with o2 Broadband and it keeps dropping the connection on the xbox, a lot of the time it wont even load a web page on my laptop. Suffice to say i have lost patience with them.
I signed with them about 3 months ago and now want to go with virgin to get 50meg, o2 say i have to £70 odd to cancel.
Can i cancel the contract early due to an unsatisfactory service?
They have the notes on the account to show i have been having problems since day 1, surely they cannot force me to pay cancellation fee.