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Cannot get into Windows XP Help Needed

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Hi Everyone, ok nice and simple, I cannot get into WIndows XP Last thing I did was update my virus software and it said i had to reboot, so i did and now i cant get in it. When i say cant get in…
Cartoonhead Avatar
7y, 4m agoPosted 7 years, 4 months ago
Hi Everyone, ok nice and simple, I cannot get into WIndows XP

Last thing I did was update my virus software and it said i had to reboot, so i did and now i cant get in it.

When i say cant get in it

Boot computer ------ bios text comes up ---- windows xp logo loads----- then password window prompts me to enter password (which i do and is correct)--- once that happens all that loads is the windows wallpaper that i had on currently and that is it!

I cannot get into safemode, tried the windows xp cd but that just wants me to install it again, i've got ALOT of data on it so restore or reformat is not an option.

Please please please can anyone help

Thanks
Cartoonhead Avatar
7y, 4m agoPosted 7 years, 4 months ago
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#1
Depending what state its in at the wallpaper, press Ctrl+left Shift+ESC to get task manager.

Then go to File > Run New Task > and type "explorer.exe"

See if that brings up the task bar..

Rick
#2
RickT
Depending what state its in at the wallpaper, press Ctrl+left Shift+ESC to get task manager.

Then go to File > Run New Task > and type "explorer.exe"

See if that brings up the task bar..

Rick


not having any effect that rick, the keyboard is lit up but nothing can be typed
#3
When your windows Wallpaper appears - Press CTRL - ALT - DELETE ....windows Task Manager should appear.

Select 'File' .....New Task (Run.....)

Type 'explorer' ans select 'OK'

Desktop should hopefully noe come up ! :thumbsup:
#4
ok tried that guys no luck,

My dad has just found his copy of windows xp, i've put that in and thats giving me the option to repair, should i try that or does it overwrite it all?
#5
failing that just reformat pc, go into bios and put cd as first boot up option, make sure u have xp disc in drive
assuming u havent got anything important on ur pc as it will wipe everything off, like documents pics etc etc
#6
try the repair option first , use reformat as last resort
#7
n1ttygr1tty
failing that just reformat pc, go into bios and put cd as first boot up option, make sure u have xp disc in drive
assuming u havent got anything important on ur pc as it will wipe everything off, like documents pics etc etc


aint an option mate, i've got a **** load of photos and music on it, i have a little backed up but not all.

If i can get another hard drive and install windows on that is there a chance i can get the data from the current one by connecting it as another drive in my sata port?
#8
if u use repair it wont delete anythin important it just reinstalls files for xp, however reformating does,
#9
Or press F8 on start up after the bios and try to load "GOOD last known boot"

If you have issues and need data, before doing any installs, put the hard drive in other PC if you have one and make a back up of the data.

Rick
#10
i dont see why not, however if your pc isnt loading up correctly there maybe a prob with it could be your hard drive or could be just a corrupt file or files with xp, ur best bet is just to try to repair it see how that goes first
#11
always wise to invest in a few usb memory sticks or even just copy pics or important files to cd, you never know when it may come in handy, trust me i,ve learnt the hard way, when i lost loads of stuff:(
#12
ok cheers guys

just gone down the repair road and it's asked me for my admin password, now most of the password i use is on the numerical pad on the right and some letters, but the num lock light isnt coming on, i've tried entering the numbers via the normal keys on the top of the keyboard but it comes up password incorrect.

I can see this being a very long night
#13
Cartoonhead
ok cheers guys

just gone down the repair road and it's asked me for my admin password, now most of the password i use is on the numerical pad on the right and some letters, but the num lock light isnt coming on, i've tried entering the numbers via the normal keys on the top of the keyboard but it comes up password incorrect.

I can see this being a very long night


Don't select the 1st Repair option.......you want the 2nd one after pressing F8.

Look at the 1st three blue screenshots on this webpage : :thumbsup:

http://www.geekstogo.com/forum/How-to-repair-Windows-XP-t138.html
#14
Cartoonhead
ok cheers guys

just gone down the repair road and it's asked me for my admin password, now most of the password i use is on the numerical pad on the right and some letters, but the num lock light isnt coming on, i've tried entering the numbers via the normal keys on the top of the keyboard but it comes up password incorrect.

I can see this being a very long night


The default password is blank, unless you've created an administrator password .
#15
Start in Safe Mode, at the welcome screen press CTRL + ALT + DELETE "twice"

The welcome screen should be replaced with a logon box, that allows you to type a user name.

Replace your name with the word administrator and leave the pass word blank.

If you can successfully login this way, you just have a corrupt Windows user profile. Create a new one in the control panel (using a different name) and move your files across.
#16
Mecoconuts
Don't select the 1st Repair option.......you want the 2nd one after pressing F8.

Look at the 1st three blue screenshots on this webpage : :thumbsup:

http://www.geekstogo.com/forum/How-to-repair-Windows-XP-t138.html


nice one mecoconuts, it's started to repair now, fingers crossed, will post back with results :thumbsup:
#17
oh dear it's got worse, done the repair, now it's just rebooting itself over and over, gets pass bios and then windows logo, then reboots again.
#18
Cartoonhead;6837669
oh dear it's got worse, done the repair, now it's just rebooting itself over and over, gets pass bios and then windows logo, then reboots again.

Can you still start via Safe Mode?
#19
SUMMONER
Can you still start via Safe Mode?


no tried that one matey
#20
Cartoonhead;6837730
no tried that one matey
At this point your best option is to do what you suggested yourself earlier.

Get another hard drive and install Windows on that or take this hard drive to another computer, so you can copy the data off it.

If you live in London I can lend you a SATA to USB adapter kit, so you can copy the data to any laptop/desktop computer.
#21
SUMMONER
At this point your best option is to do what you suggested yourself earlier.

Get another hard drive and install Windows on that or take this hard drive to another computer, so you can copy the data off it.


ok cheers for help

I have an 80gb USB external hard drive here that is empty, could i use that as a primary boot and then access my old C: drive that way?
#22
Try XP repair option once more to be sure ......make sure XP disk is clean....sometimes u get a corrupt driver during install repair !
#23
Cartoonhead;6837873
ok cheers for help

I have an 80gb USB external hard drive here that is empty, could i use that as a primary boot and then access my old C: drive that way?

There is no straight forward way of installing Windows XP to a USB drive.

You could try cracking the USB drive open and sticking it into your PC, assuming it's a desktop and not a portable drive!?
#24
How about using another PC to download/burn a Linux Live CD and using that to boot your computer. That way you will be able to copy your data to the USB drive.
#25
SUMMONER
There is no straight forward way of installing Windows XP to a USB drive.

You could try cracking the USB drive open and sticking it into your PC, assuming it's a desktop and not a portable drive!?


lol it's a portable one mate
#26
SUMMONER
How about using another PC to download/burn a Linux Live CD and using that to boot your computer. That way you will be able to copy your data to the USB drive.


will i be able to backup all my thunderbird email and firefox bookmarks?

most of my files are just on the root of C: and not in mydocuments
#27
Cartoonhead;6838025
will i be able to backup all my thunderbird email and firefox bookmarks?

most of my files are just on the root of C: and not in mydocuments

Yes, just copy the entire user folder inside Documents and Settings, to make sure you don't miss anything. Be sure to triple check that you have everything, before erasing the hard drive.
#28
Mecoconuts
Try XP repair option once more to be sure ......make sure XP disk is clean....sometimes u get a corrupt driver during install repair !


Did u try it again ?
#29
Mecoconuts
Did u try it again ?


yea just finished doing it now, still the same :?
#30
well just plugged the external 80gb drive in and it's letting me install windows xp onto it :thumbsup:

If i leave the other c: drive in my computer with the knackered windows on it, will it show up once the new windows on the external drive installs?

I've got another hard drive ready to extract all the data

you've been a great help guys, might need some more once this windows installs lol :thumbsup:
#31
If ur getting desperate and just want access to ur files then you can re-install an 2nd version of XPon the same drive.

Just follow the install process on the XP disk......but DON'T select Format Drive when asked...........and change the install directory to 'WINDOWS2' when given the option for the install location ......:thumbsup:
#32
Cartoonhead;6838251
well just plugged the external 80gb drive in and it's letting me install windows xp onto it

Wow. Last time I tried that it said that XP can not be installed on a USB disk.

/me scratches head

The other drive should show up in My Computer, after you finish installing/booting the USB drive's Windows XP.
#33
You can install XP onto a USB drive but it will crash when booting, there's been no chance in that aspect. A Live CD is probably the best option (Ultimate Boot CD for Windows would be my choice) to boot the PC into a temporary OS and copy the files to the external drive..

John
#34
:w00t: Oh my giddy aunts.... my heart was racing to read all these posts 'cos that my computer did same thing when I unwittingly downloaded what I thought to be an "official"anti-virus software only to discover it was some sort of "malware" which once installed would repeated ask you to pay for a password to stop the software doing anti-virus searches every two minutes.

It really b******d my PC and in the end I had to have the whole thing reformatted and I lost all my data including precious photos :x

Good luck Cartoonhead and you are lucky to have all these good folk helping you :thumbsup:
#35
Try this. Helped me out once when I had similar problem with corrupt XP files & safemode not working.
http://www.nu2.nu/pebuilder/#download
#36
Johnmcl7
You can install XP onto a USB drive but it will crash when booting, there's been no chance in that aspect. A Live CD is probably the best option (Ultimate Boot CD for Windows would be my choice) to boot the PC into a temporary OS and copy the files to the external drive..

John


ok installing windows on a usb drive (Bad Idea), I've managed to download that ultimate boot cd and burned it on my mac, it's reading that, any ideas on how i boot a temp OS?

thanks
#37
ok cant see why no one has suggested this but why not boot into a program called bartPE http://www.nu2.nu/pebuilder/ which suports usb stiks hard drives etc and copy the files you need then format?? or even install a copy of linux wihch wil just move the windows files into another folder for you to copy then format the whole computer.


ok suggested in the time i took to write this
#38
just thought I'd let you know where I'm at

ok had no joy last night trying to get into windows xp, i tried safemode, and other live boot cds and just give up.

went out to buy a sata hotswap caddy this morning for £15 got all the data from the c: drive that i wanted and backed them up to external hard drive via my mac, the only thing I'm having trouble with now is getting my firefox bookmarks and password profile from the corrupt xp drive, also i have about 4 email accounts that i use with thunderbird also that i dont know how to recover them, they are there its just a matter of finding out how to backup and restore them.

as for the PC well i've installed a nice new 500gb samsung spinpoint as the 74gb raptor drive just aint big enough anymore, just loading windows xp back on it as i type and installing drivers.

if anyone can help with the firefox and thunderbird profile problem that would be a very big help

btw many thanks to all you guys who helped, very grateful :)
#39
I don't use Firefox myself, I'd try something like this:

http://www.clazh.com/how-to-restore-and-recover-your-firefox-bookmarks/

Possible Thunderbird guide:

http://email.about.com/od/mozillathunderbirdtips/qt/et_restore_prof.htm

I'm not sure about passwords, there's apparently an extension to create a backup but can't see any quick way to restore it from the file system.

John

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