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Car broken down :(

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7y, 12h agoPosted 7 years, 12 hours ago
So my car started juddering and the engine warning light came on whilst I was driving. I pulled over and called the AA. The guy tried to hook his laptop up to the car but either the car's socket was faulty or his laptop connector was. Either way, it wouldn't connect to give him a fault code.

He manually found the fault in one of the spark coils and replaced it and charged me £45. Car's fine now but the warning light hasn't gone off

Here's the kicker though: he said that once one spark coil has malfunctioned, be prepared to have to replace them all as once one goes, its likely the others will too... Is this true?
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7y, 12h agoPosted 7 years, 12 hours ago
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#1
if its a Renault they tend to follow each other. you will have to get it put on a diagnostic to clear the fault code, it will prolly say misfire cylinder --- , then the light will go out then.
#2
I'm going to have to take it to a garage to get the light taken off, but how much will they charge me? can't be a lot can it? sounds a 2 minute job...

also, how many spark coils are there to malfunction?!
#3
paperclip
I'm going to have to take it to a garage to get the light taken off, but how much will they charge me? can't be a lot can it? sounds a 2 minute job...

also, how many spark coils are there to malfunction?!


we charge £30, most cars have 4 coils unless you have a 6 cylinder merc,bmw ! you might be lucky though annd not have any more go down.
#4
paperclip
I'm going to have to take it to a garage to get the light taken off, but how much will they charge me? can't be a lot can it? sounds a 2 minute job...

also, how many spark coils are there to malfunction?!


Most garage will charge you a hour labour, regardless of if it actually takes a hour.
#5
its a polo, 1.4l

so I'm guessing it has 4...
#6
paperclip
its a polo, 1.4l

so I'm guessing it has 4...


some polos are a 3 cylinder so only have 3, but VW's are pretty good on coils so you should be ok :thumbsup:
#7
reassuring to hear!

only just bought the car, and its kinda disheartening to start paying for repairs already!
#8
paperclip
reassuring to hear!

only just bought the car, and its kinda disheartening to start paying for repairs already!


I can understand that & I'm sure you'll be fine, enjoy your new car :thumbsup:
#9
This is a very common fault on VW's & are often replaced free of charge by VW dealers. This includes resetting the light,
#10
I might try my local VW service centre instead of a garage then...

Is it worth getting the other spark coils replaced now, before they cause problems? Or is that just a waste of money?
#11
paperclip;7131647
I might try my local VW service centre instead of a garage then...

Is it worth getting the other spark coils replaced now, before they cause problems? Or is that just a waste of money?


They were replacing all the coils under an extended goodwill campaign. If the dealer messes you about, speak to VW customer services (0800 0833 920). The coils were failing prematurely due to the insulation inside breaking down causing the engine to misfire. If one has gone, the others will follow very shortly. They may also reimburse you for the coil you had to pay for. This fault was globallly recognised and mainly affected cars 2001 upto 2004.
#12
just found this

my car's not on the affected list but I'll still try contacting them...
#13
How old is your car?

The site on your above post is for US models. They don't sell Polo's there.
#14
2002 model

I realised the site was American, couldn't find a UK equivalent
#15
paperclip
2002 model

I realised the site was American, couldn't find a UK equivalent


UK site. Not sure if it will give you the info you want though
http://www.volkswagen.co.uk/owners/servicing
#16
my corsa had a solid light on after something electric was replaced, someone at work told me to unhood the battery for 15 minutes and then attach it back, and whalllaa the light disappeared. He said the 15 minutes it to let the system reset as no power would be left in the car. not sure how true that statement is but the light disappeared. Hope this helps.
#17
WoolyM
UK site. Not sure if it will give you the info you want though
http://www.volkswagen.co.uk/owners/servicing


nah that american site was about recall of a specific part (the ignition coils) which were faulty. they replaced/are replacing all faulty ones. Gonna ring my local dealership tomorrow to see what they have to say about it...
#18
Hi there, if this car is no older than 10 years old, you should be able to use one of these

ebay item no - 290361383844

£20 which is not bad

This will reset the system and turn off the light as well.
1 Like #19
paperclip;7134114
nah that american site was about recall of a specific part (the ignition coils) which were faulty. they replaced/are replacing all faulty ones. Gonna ring my local dealership tomorrow to see what they have to say about it...


The spark plug coils are known as ignition coils or sometimes coil packs. They are the same thing. Your vehicle meets the extended goodwill campaign and they should be replaced free of charge including a refund of the one you paid for. VW customer services will issue the dealer with an authority no. to cover the paid coil. All others would be dealt with by the dealer. This includes resetting of the engine management light.
#20
The Therapist
The spark plug coils are known as ignition coils or sometimes coil packs. They are the same thing. Your vehicle meets the extended goodwill campaign and they should be replaced free of charge including a refund of the one you paid for. VW customer services will issue the dealer with an authority no. to cover the paid coil. All others would be dealt with by the dealer. This includes resetting of the engine management light.


thanks for the info. I'll definitely call them today.

just to confirm, will they replace the others now even though they're not faulty yet? or will they replace them when they're faulty, free of charge?
banned#21
Did he turn the ignition on when he tried it, was it early? I've done it before :p

I would highly recommend getting VAGCOM off ebay costs about £15 saved me hundreds in mechanic fees.
#22
paperclip;7136678
thanks for the info. I'll definitely call them today.

just to confirm, will they replace the others now even though they're not faulty yet? or will they replace them when they're faulty, free of charge?


They should replace the others as one has failed. Insist on it & explain you can't afford to have vehicle off the road due to kids etc.
#23
The Therapist
They should replace the others as one has failed. Insist on it & explain you can't afford to have vehicle off the road due to kids etc.


rang CS today. she checked the registration and said my vehicle wasn't on the recall list, it was only very few that were. and then she said if it had had faulty coils, they wouldn't have lasted this long and that it was just wear and tear. she basically told me to sod off!
#24
paperclip;7152566
rang CS today. she checked the registration and said my vehicle wasn't on the recall list, it was only very few that were. and then she said if it had had faulty coils, they wouldn't have lasted this long and that it was just wear and tear. she basically told me to sod off!


This was not a recall and would not appear on their database as such. The dealer needs to check the part number of the coils to confirm they are from the faulty batch. There were hundreds of thousands of cars affected throughout the VAG group globally. Have a word with the dealer, if no joy, get back onto customer services again and keep pestering them. If they were made correctly in the first place, the'wear & tear' would have lasted a lot longer.

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