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Car help!

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I bought a brand new car 6 months ago. On Monday, the diesel particulate filter light went on (has happened before) and I took it on the motorway to get rid of the light. However, it did not disappear…
Abz123 Avatar
7y, 8m agoPosted 7 years, 8 months ago
I bought a brand new car 6 months ago. On Monday, the diesel particulate filter light went on (has happened before) and I took it on the motorway to get rid of the light. However, it did not disappear. I took it to VW (it was due its first service aswell) and they have told me that the filter needs replacing. They also said it is not covered under the warranty and will cost £1700!!! Grrr. Im wondering if anyone knows what I can do to avoid paying this ridiculous amount of money. Any help will be appreciated. Thanks guys.
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Abz123 Avatar
7y, 8m agoPosted 7 years, 8 months ago
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#1
id say u have a case for getting it replaced for 3 im sure they are suppossed to last longer
#2
Where did you buy the car from?
#3
Painkiller
Where did you buy the car from?


From a VW dealership.
#4
how many miles are on the car now, and how old is it?
#5
It has nearly 10k miles and is 6 months old.
#6
Did the engine management light come on at the same time as the DPF light?
#7
GAVINLEWISHUKD
Did the engine management light come on at the same time as the DPF light?


Yes they came on at around the same time.
#8
Abz123
Yes they came on at around the same time.


Well you must have been getting a continuous build up (all short runs or over fueling issue) and the VW guidelines are that when both lights are on it should be replaced. Contact your local independent Vw dealer or diesel specialist to see if the can unblock it for you.
#9
GAVINLEWISHUKD
Well you must have been getting a continuous build up (all short runs or over fueling issue) and the VW guidelines are that when both lights are on it should be replaced. Contact your local independent Vw dealer or diesel specialist to see if the can unblock it for you.


No they tried to unblock it. They said it now needs replacing.
#10
Abz123
No they tried to unblock it. They said it now needs replacing.


Well I'd still ask at an independent first. Do you do only short runs? If not there may be a fueling issue. If you do get it done then pop back to the dealer to keep an eye on the situation as you don't want to be shelling out again next year.

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