Had new carpet fitted at home few weeks ago. Its a twist pile carpet and is continuously shedding fibres. Was told by the company that it will settle down soon however, to our dismay the shedding is getting worse. Every single room fills up the entire Dyson cylinder after 3 weeks of laying.
The company still says all is normal, claiming to have heard similar stories from 100s of customers before (but didnt bother to mention before purchase) and the shedding will stop eventually.
Wondering if anyone here have had similar issues or know more about this problem.. Thanks in advance :)