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Carphone Warehouse Return Policy on Pay As You Go Phones (Instore)?

puls3 Avatar
6y, 1m agoPosted 6 years, 1 month ago

I bought a cheap mobile from CPW yesterday with £10 credit on Virgin Mobile. I have now found the same phone cheaper online with free delivery and some quidco too. I went to store to find if I can return my phone back as it's less than 24 hours since I bought it. The guy at store says I can return the Mobile but Sim Credit will not be refunded! I have used the SIM infact I haven't even taken the sim out or unpacked it. I don't need the credit anyway, anyway I can get refund on this or can I exchange air time to another network of my choice?

Anyone here had experience with this?

Other Links From Carphone Warehouse:
puls3 Avatar
6y, 1m agoPosted 6 years, 1 month ago

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this is sort of relevant- but if you want to get rid of the credit sell it on here or on ebay
Or save it for back-up purposes :)
i doubt you can exchange the credit at all. phone possibly but credit i would say definitely no
The guy at the store has answered your question as in your original post.

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