My Brother used a cash machine that is supposedly free and he has used many times before.
After drawing out £10 he still had £16 in his account so used this (debit card) to by his £15 bus pass. When he checked his account a few days later turns out the "free" cash machine has charged him £2 and made him overdrawn (he doesn't have an overdraft) and cost him £5 a day in fees coming to £30.
Is it possible to dispute something like this or will it be just be pointless. Basically what are a persons rights regarding bank charges?