CD and DVD drives stopped working... please help! - HotUKDeals
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CD and DVD drives stopped working... please help!

tango42 Avatar
7y, 10m agoPosted 7 years, 10 months ago
Both of my drives have stopped working. they are stillg etting power as will open and close ok. i have looking in device manager and they both have exclamation marks against them, but when i go to update drivers, it says they are both fine. Yet the computer does not show or recognise either of them. I have played about for over an hour now with no joy. any suggests gratefully appreciated!
tango42 Avatar
7y, 10m agoPosted 7 years, 10 months ago
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banned 1 Like #1
right click the drives in device manager and select uninstall, then reboot the computer see what happens.

Have you installed any drive emulation programs?

If that fails open up the computer tower and make sure the data cables are seated correctly, not that they would wiggle themselves loose but I can't think of anything else
1 Like #2
Failing this ^ System Restore to an earlier setting.
1 Like #3
Assuming the drives work okay outside of Windows (best way to confirm that is to set the drives as bootable in the BIOS, and put your Windows installation disc in the drive, then reboot - if the Windows setup begins, your drive is okay), http://www.pchelpforum.com/cd-dvd-rom/41814-fixed-dvd-drive-not-working-all.html should be the trick that gets them working okay again.
#4
Many thanks. the solution from Dxx on the pchelpforum did the trick... glad you lot know what your doing! heat and rep added:)
#5
Well done you have found a virus possibly.
banned#6
tango42
Many thanks. the solution from Dxx on the pchelpforum did the trick... glad you lot know what your doing! heat and rep added:)


thanks for rep, but for future ref it's nice to know who it's from as it's just blank :whistling:
#7
kjbenja
Well done you have found a virus possibly.


Eh?
#8
lumoruk
thanks for rep, but for future ref it's nice to know who it's from as it's just blank :whistling:



Hey lumoruk! How you doin?

lumoruk1 lol

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