CD-WOW money and dispatch query - HotUKDeals
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CD-WOW money and dispatch query

dilatedpupils Avatar
9y, 9m agoPosted 9 years, 9 months ago
I just checked my bank account statement online and have noticed that CD WOW have taken the dosh from my account for Zelda TP on GC!!

I have just visited their site and it no longer appears in the GC top 20. I then clicked on my orders and it was still "pending dispatch":x I would like to know if they get cash from peoples account if they have run out of stock of a title.

How long should I wait before I am allowed to get my dosh back assuming that I never get it (as it is mega rare)

Any thoughts greatly appreciated.
dilatedpupils Avatar
9y, 9m agoPosted 9 years, 9 months ago
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#1
At christmas I had to contact credit card company for refund. They claimed no stock after two weeks I cancelled. then they said it was dispatched got fed up as it was a present and was instantly refunded to my card.
As a point of information all stock is sent from hong kong as far as I am aware
#2
Thanks for the reply Tony. I was under the impression that CDWOW only takes the money when they are ready to dispatch. This has been the case with all of my other orders on that site.

I dont want to go to the hassle of contacting my bank though (used a debit card) and would prefer if CDWOW refund me themselves if I have to wait longer than a fortnight.
#3
I have ordered my game from Gameplay so I now need to cancel my order with CDWOW. They have already taken my money but not dispatched the order.

Does anyone know if I will be able to get a refund easily?

Thanks

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