Cdiscount "customer services" I use this term loosely - HotUKDeals
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Cdiscount "customer services" I use this term loosely

radiocde Avatar
7y, 9m agoPosted 7 years, 9 months ago
An interesting exchange via email

See first post
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radiocde Avatar
7y, 9m agoPosted 7 years, 9 months ago
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#1
I emailed Cdiscount about a Broadband modem they have for sale. The model number isn't on the listing and it makes a difference which one it is. This is the conversation so far.

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Message: Could you tell me the model No of this item. 180686

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Dear Tony

Thank you for your email.

Unfortunately we do not have that information to hand, if possible we would suggest contacting 'three.co.uk mobile for this model number.

http://www.three.co.uk/Help_Support

Please accept our apologies for any inconvenience caused.


Kind regards

Customer Services Team
Cdiscount

--------------------------------------------------------------------

Dear "customer services team"*

With the greatest respect how would .three.co.uk know what items you have in stock?

This item could be any number of items that look very simular.

I feel they would look on me as some sort of nutter.

I look forward to your reply

Tony

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This could run and run. but genuinly I want to know. Has anybody bought one from them.

http://www.cdiscount.co.uk/Computing/MobileBroadband/f-910-180686.html



*I use this term loosely
#2
I had a similar email discussion with ebuyer over a PVR they were selling last year. Couldnt get a straight answer ever, gave up eventually.
[mod]#3
They are great at emailing you spam every 5 seconds though. lol
#4
Syzable
They are great at emailing you spam every 5 seconds though. lol


Indeed,how do you stop that,i've looked on the site and can't seem to find out where to unsubscribe from their emails.they do my head in:x
[mod]#5
deb8z;4969427
Indeed,how do you stop that,i've looked on the site and can't seem to find out where to unsubscribe from their emails.they do my head in:x


I unsubscribed from the bottom of one of the e-mails............i still get them. :roll:
#6
In before cdiscount say 'sorry, please contact us on...'
#7
Customer service at most places sucks ass.
I emailed tesco dvd rental about why I had to fill out a form for a dvd they never sent me and they replied by saying they are sorry to hear that I hadnt received the form.
Bunch of idiots.
#8
I just found it on the site map,it asks why you're unsubscribing from the newsletter,i selected the "receiving too many emails" option:thumbsup:

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