I ordered a laptop from CDiscount a few weeks ago, Home Delivery Network showed that it had been delivered a few weeks ago (I live in halls so had it delivered to the reception), but nothing actually turned up!
HDN claim they have delivered it and have a signature but CDiscount are refusing to show me it. I spoke with CDiscount today who said they are going to be raising an 'escalated enquiry' and will get back to me.
I've had plenty of stuff, including another laptop and an Xbox 360 delivered to uni halls before with no problem, so I think HDN are to blame here. What can I do? I've heard of something called Section 75 protection which would make my credit card company (paid by credit card) jointly liable, could I claim the money from them if worst came to worst?