CDWOW Have stolen my money!!!!! - HotUKDeals
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CDWOW Have stolen my money!!!!!

£0.00 @
Cant remember the exact date that I ordered The item in question - but the despatch date was the 22nd of November- i was expecting my item to come before the 27th, in time for my mums birthday - I hav… Read More
Lord Darkness Avatar
7y, 6m agoPosted 7 years, 6 months ago
Cant remember the exact date that I ordered The item in question - but the despatch date was the 22nd of November- i was expecting my item to come before the 27th, in time for my mums birthday - I have sent CDWOW a message via their "contact Customer service" support form on the 30/11/2009 but have not heard anything back from them and I have still not received my item - What can I do? What should I do? other than buy my mum a much bigger present for Christmas to make up for it.....
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Lord Darkness Avatar
7y, 6m agoPosted 7 years, 6 months ago
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#1
From my experience CDWOW are shocking. Saying that I haven't used them in about 2 years, but I places an order with them on two seperate occasions and I ended up cancelling both due to them taking forever to send out. You'll get the money back eventually if you want it back, keep pestering them.
#2
Your poor mum. :x

Contact them via their contact Customer service again, and plead pathetically for all to be put right.
Was there a phone mnumber?
#3
i have been waiting for 7 days for my cd x
#4
Nope, no phone number - I shall not be ordering from them again.

What can I do if the do not respond to this next message? I have e-mailed them this time instead of using the support form.

could I possibly contact trading standards? Watchdog? or something? Never really complained.... Im only 18 so haven't really had any experience in this :/
#5
I had a cancellation email for the Dirty Harry Blu Ray set from them a short while ago.

On a positive note they did send me a £1.25 voucher though.

It may be worth you having a look through that thread as there were plenty of peeps saying they are waiting for stuff they ordered a few weeks ago.
#6
i ordered a dvd, took about 10-12 days to arrive after being dispatched,,,had postage labels from hong kong on it
#7
Had the same, nothing you can do as they are Hong Kong based as Trading Standards told me.so will never use again, no matter how temptng prices may be
#8
Waited around 10 days for my Shield dvds to come,but for the price I paid I was quite happy to wait.
A few years back I waited 4 weeks for a dvd,then simply emailed them and told them to refund my money and they did.
#9
oh bum!! I'm waiting for a CD too:x
#10
loulou11
I had a cancellation email for the Dirty Harry Blu Ray set from them a short while ago.

On a positive note they did send me a £1.25 voucher though.

It may be worth you having a look through that thread as there were plenty of peeps saying they are waiting for stuff they ordered a few weeks ago.




Same here, did you get a refound yet?
#11
No refund yet - still no reply from them from the first or 2nd e-mail - starting to get annoyed!
#12
I will never order from CD Wow again, no matter how many money off vouchers they keep sending me. Every time I ordered from them in the past the item would say "in stock" then never get delivered. I would get an email every now and then saying they were expecting stock on such and such a day, then nothing! The last time I used them was when High School Musical 3 DVD was released. I pre-ordered from them. Two weeks after the DVD was out all my daughters' friends had their copy, and our still hadn't arrived. Eventually got money back.
I would recommend that NOBODY uses CD Wow EVER.
#13
I never had a problem with them, ..............So far so good for me......... :thumbsup:, but it looks like its getting crappy.........
#14
HUKD boycott anyone? Lol
#15
Lord Darkness
HUKD boycott anyone? Lol


Think so :thumbsup: I order the Ice Age Blu Ray boxset which was in stock when I ordered it, still waiting :whistling:
#16
*POINTS AND LAUGHS*:giggle:
#17
Yes very useful adrian, im £8 out of pocket and your laughing at me - i hope to see a post from you complaining about losing money so i can laugh at you.

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