CEX and a total lack of customer service. Advice needed

• 
  Nailez1 year, 3 weeks ago1 Like #1Show comment toolsReply

  CEX poor at customer service..... Well I for one am totally in shock!
• 
  fanpages1 year, 3 weeks ago #2Show comment toolsReply

  Do we need two threads?
  
  CEX Online Store
  Aeschylus, posted 4 days, 16 hours ago
  [ http://www.hotukdeals.com/misc/cex-online-store-1197754 ]
• 
  cookiemonster831 year, 3 weeks ago #3Show comment toolsReply

  I've reached the conclusion that the reason they never respond online is because they're far too busy posting crap on their Facebook page.
• 
  ivegotalobon1 year, 3 weeks ago #4Show comment toolsReply

  You said less than 5 days ago that they are saying it's still in testing, yet you now say they told you they sent it back over 6 days ago.
  
  When did they actually say it was being returned? You sure you're not exaggerating?
  

  
  Edited By: ivegotalobon on Apr 24, 2012 10:39
• 
  Aeschylus1 year, 3 weeks ago #5Show comment toolsReply

  with a pang of regret, I remember when Hotdeals Misc section was a place where one could gain advice and help, isn't it a shame that now all what happens is you get idiots who just look through your profile trying to find things to post to try to make themselves feel special...
  
  and now I am not exaggerating this is what is says in my order, but wow thx for the help, I think we should all hope you dont work in any public sector
• 
  Nailez1 year, 3 weeks ago1 Like #6Show comment toolsReply

  Aeschylus

  with a pang of regret, I remember when Hotdeals Misc section was a place where one could gain advice and help, isn't it a shame that now all what happens is you get idiots who just look through your profile trying to find things to post to try to make themselves feel special...
  
  and now I am not exaggerating this is what is says in my order, but wow thx for the help, I think we should all hope you dont work in any public sector

  
  
  Stating they are testing then stating a timeframe different from that in yet another thread is not "shameful or idiotic" when the detail doesnt add up, checking into previous posts helps and whats more the person who said that probably tried to help before
  
  Why should anyone give you any form for help that requires their time and there are numerous CEX didnt refund/return/deliver etc etc threads you need but look, people help to help out but I think here many think its their god given right to be assisted.
  

  
  Edited By: Nailez on Apr 24, 2012 11:11: ..
• 
  Havince1 year, 3 weeks ago #7Show comment toolsReply

  i dont get why people buy and sell from CEX online, they are so poor id rather go instore
• 
  fanpages1 year, 3 weeks ago #8Show comment toolsReply

  Aeschylus

  with a pang of regret, I remember when Hotdeals Misc section was a place where one could gain advice and help, isn't it a shame that now all what happens is you get idiots who just look through your profile trying to find things to post to try to make themselves feel special...
  
  and now I am not exaggerating this is what is says in my order, but wow thx for the help, I think we should all hope you dont work in any public sector

  
  
  I didn't have to look through your profile; I remembered reading your original thread.
  
  Why don't you post a comment on their Facebook page/wall?
  
  Alternatively, try their Twitter account.
  
  The sight of the issue in front of a more interested audience may reap the rewards you are seeking (& not gaining) here.
  
  Good luck.
  
  BFN,
  
  fp.
• 
  fanpages1 year, 3 weeks ago #9Show comment toolsReply

  Havince

  i dont get why people buy and sell from CEX online, they are so poor id rather go instore

  
  
  I'd rather go elsewhere.
• 
  Havince1 year, 3 weeks ago #10Show comment toolsReply

  fanpages

  Havince

  i dont get why people buy and sell from CEX online, they are so poor id rather go instore

  
  
  I'd rather go elsewhere.

  
  
  lol

Post a Comment