cex contact details - HotUKDeals
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cex contact details

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5y, 10m agoPosted 5 years, 10 months ago
they wont respond to emails so i really need either a phone number or email address for management please
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VeryVery Avatar
5y, 10m agoPosted 5 years, 10 months ago
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#1
You are doomed !! As CEX is well known for bad CS
#2
ive seen a couple of posts like this and apparently if you mention trading standards they will rely to you quick.
#3
Theres no tell phone number,trust me thay will repsond to your email,give it time thay did get around to my email,took day and half
[mod]#4
IF you bought and item via paypal put in a dispute :)
#5
pink-ka
ive seen a couple of posts like this and apparently if you mention trading standards they will rely to you quick.

Yep that was me, http://www.hotukdeals.com/misc/need-what-do-about-cex/896605
They said they would sort it out, but now I am still waiting !!!! A real joke, I am going trading standards, enough is enough!!
#6
I abused them on one of their Facebook pages because they were taking so long issuing a refund and also wern't replying to emails etc.

Can't remember the page I used sadly but it had a "How can we improve" or something. They are a shocking company. If I wanted a game and they had it in store I might get it but would never use them online again.
#7
Yep, their customer service is indeed shocking! How difficult is it to reply to an email even if its just to say they will get back to you with a proper answer asap? Avoid.
#9


Best website out there, saynoto0870 saved a fortune on phone calls :)

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