CEX customer service ever respond? - HotUKDeals
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CEX customer service ever respond?

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5y, 8m agoPosted 5 years, 8 months ago
i have a couple of issues relating to an order of mine which i made via CEX ( the website ) , emailed customer services but never recieved a response.... it now going on a week.

any advice ? phone number ?
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5y, 8m agoPosted 5 years, 8 months ago
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#1
My local cex is closed due to flooding instore..I know it has nothing to do with your question but thought I'ld share this with you lol
#2
They do but it takes forever, Think they have to learn to read first. lol
#3
Cex online are just awful
#4
was waiting for a reply for a week i sent another email mention trading standards you get a reply
#5
I had to query some items i sent in, a guy came back after a few days to try and answer my question. Are you selling or buying?

Edited By: mosskeeto on Mar 13, 2011 22:01
#6
i got the wrong item sent to me (psp with cracked screen and not in great condition) - it was worth a bit more than a game that i had paid for, but i did contact them as i knew that someone else would be loosing out. They never did get back to me after two emails and then on the third i complained about not getting what i had initially ordered and said if they did not respond about what to dod with the psp after a set amount of time i would get rid of it (sell) myself. They replied saying that they would refund me for the item i bought, but again said nothing about the other item so i just sold it on ebay

they are complete morons

Edited By: s_paul on Mar 13, 2011 22:14

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