cex feedback - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit
Expired

cex feedback

false prophet Avatar
5y, 7m agoPosted 5 years, 7 months ago
has anyone had good or bad experiance ordering online with cex.i ordered a couple years ago and it took 3 months to arrive but it was only 3 pound so i didnt grumble,i gave them a second chance last week spent £30 they say they posted my order 5 days ago by royal mail 1st class but still havent recieved im wondering if they have even posted it at all?
Tags:
Other Links From CeX:
false prophet Avatar
5y, 7m agoPosted 5 years, 7 months ago
Options

All Comments

(14) Jump to unreadPost a comment
Comments/page:
2 Likes #1
There customer service sucks along with there internal coms it seems. I have had exactly the same thing go on.
#2
Sounds like typical CeX online service. I'm surprised you gave them another chance after waiting 3 months, would have been quicker to walk across the country to the store and collect it!

Reviews here too: http://www.hotukdeals.com/reviews/cex -- a lot of the "positive" ones are in fact negative reviews as well!

Edited By: oldmanhouse on Apr 08, 2011 11:21
#3
never had any problems tbh online or instore
1 Like #4
Dont order from them online, and very rarely buy in store. Even in store its a bunch of pillocks working for them.

Edited By: MarzBarz on Apr 08, 2011 11:25
#5
i bought 2 things from them, the first took 1 month then they cancelled it and the 2nd arrived after 3 weeks
suspended#6
I've order a couple of things from them recently and haven't had any problems. Maybe it's Royal Mail who's being slow with your orders? I had a First Class Recorded delivery take 3 weeks to arrive via Royal Mail!
#7
Charlie Scene
never had any problems tbh online or instore

same here.
#8
they suck big tym, never buying anything from there again cs is bs
#9
Bought a couple of games from them in the past month, both came 2 days later in good condition. Everyone else seems to hate them though!
#10
MR1123
they suck big tym, never buying anything from there again cs is bs


tym?
#11
time
#12
Oh dear...
#13
bought a Gamecube game from them, arrived with a crack in the middle of the disc.
Emailed the Customer Service 4 times (like it said to on the invoice, if there was a problem), never got a reply, never got a refund. Im just left with a cracked game
suspended#14
haydnmcfc
Bought a couple of games from them in the past month, both came 2 days later in good condition. Everyone else seems to hate them though!

Same here, my most recent order came today in good condition. Ordered 2 days ago. Must be the couple of lucky ones


Edited By: globalkilla on Apr 08, 2011 19:33

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!