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cex online problem

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5y, 6m agoPosted 5 years, 6 months ago
I placed an order from cex online and paid via paypal so i never got a order number however the dvd still hasnt turned up and now the customer service advisor asked for a order number .

what should i do ?
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5y, 6m agoPosted 5 years, 6 months ago

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Can you not log into your account and see it in your order history?
no because i didnt need to create a account because it went directly to paypal
no help from me then sorry!
can you not give them the paypal transaction number.
the customer service @ cex would have a record of details e..g via your email or address
I ordered some DVDs on Monday
The order number was in the cc part I'm my email.

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